Summary
Overview
Work History
Education
Skills
Timeline
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Molly Mirabal

Spokane,WA

Summary

Dedicated Health Information Management Specialist with 18+ years experience processing medical records requests while delivering highest quality customer service. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.

Overview

19
19
years of professional experience

Work History

Health Information Management Specialist

Providence Spokane Cardiology
08.2012 - Current
  • Managed high volume of medical record requests, effectively prioritizing tasks while maintaining accuracy and timeliness.
  • I handled high volumes of incoming calls from patients and caregivers, and processed their records requests while maintaining HIPAA compliance.
  • Increased customer payment compliance by consistently monitoring overdue accounts and contacting debtors.
  • Scanned high volume of paper records and attached them electronically to patients EMR.
  • Processed high volume of electronic records via fax, converting to Adobe, and attaching to patients EMR.
  • Prepped patient charts for doctors by requesting, scanning, attaching records to charts before appointments.
  • Sent images to providers via IntelliSpace Nuvodia, and burned images on disk via McKesson.
  • Created weekly schedule for the HIM department in Microsoft Excel, assigning everyone duties for the following week.

Medical Records Clerk

Rockwood Clinic
08.2005 - 07.2012
  • Developed a robust filing system for physical records, increasing accessibility and reducing misplaced documents.
  • Improved patient data accuracy by meticulously reviewing and validating medical records before placing in charts.
  • Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
  • Scanned paper records and accurately attached to patient charts.
  • Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
  • Assisted patients in understanding their rights regarding personal health information privacy under HIPAA regulations.

Education

Associate of Arts - Fine Arts

Spokane Falls Community College
Spokane, WA
06.2002

Skills

  • Patient Privacy and HIPAA Guidelines
  • Release of Information
  • Data Entry
  • EPIC, OnBase, Centricity, RightFax
  • Document Scanning
  • Patient Medical Records Maintenance
  • Microsoft Excel
  • Microsoft Words
  • Medical Terminology
  • Multitasking and Time Management
  • Customer service skills
  • Friendly, Positive Attitude

Timeline

Health Information Management Specialist

Providence Spokane Cardiology
08.2012 - Current

Medical Records Clerk

Rockwood Clinic
08.2005 - 07.2012

Associate of Arts - Fine Arts

Spokane Falls Community College
Molly Mirabal