Molly Moller

• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Room patients/ prepare for the provider
• Obtain vitals, medication review, and health histories
• Lab draws, administering medications, EKG’s,

immunizations.

• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Perform cleaning and sterilization procedures in line with infection control and OSHA standards.
• Stock exam rooms with supplies as needed. Schedule follow-up appointments for patients as needed.
• Maintain business and patient confidentiality and professionalism in all forms of communication (oral, written, and electronic).
• Assisted with procedures, including but not limited to, circumcisions, pap smears, toenail removals, birth control (IUD, Nexplanon), suture and wart removal.

• Patient preparation (rooming process- vitals, medication review, health histories, etc.), EHR charting/ data entry, vaccinations and immunizations (for both children and adults), phlebotomy and capillary punctures, microbiology (urine and throat cultures), STD/ HIV testing, lab chemistries (glucose, Hgb A1C, potassium, along with panels and profiles), urinalysis, lab report forms (via the ECW system) and EKGs.
• I assisted with physical exams (including Medicare Annual Wellness), specialty exams (i.e. pediatrics- vision tests and audiometry), suture removal, etc.

• Tracked substitutions and informed customers of changes.
• Demonstrated speed and accuracy in order item selection.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Display general merchandising of clothing and products, provide exceptional customer service to all customers.

• Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
• Processed cashier transactions quickly and accurately, driving brand loyalty programs.
• Executed signage and markdown processes to meet productivity and pricing standards.
• Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
• Showed understanding of customer's personal style and preferences when offering product advice.

• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

• Coordinated with other departments, such as deli or bakery, to create cross-promotional opportunities and maximize overall sales potential.
• Enhanced customer satisfaction by providing personalized cheese recommendations based on individual preferences.
• Maintained a clean and organized cheese counter, adhering to strict sanitation guidelines for improved customer experience.
• Conducted weekly inventory checks to ensure adequate stock levels and proper rotation of perishable items.
• · Recruited to return to Kowalski’s Markets to further expand my skill base specializing with cheeses and customer service.

• Assisted in the set up and preparation of the boats for various large- group events.