Molly Mullinix
Winston-Salem
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
02.2022 - Current
- Delivered packages/food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Bindery Operator
Essentra Components
09.2021 - 02.2022
- Packaged products efficiently, preparing them for warehouse transfer
- Managed and organized job paperwork, ensuring accuracy
- Enhanced machine efficiency by trouble shooting
- Coordinated with team members to manage paperwork effectively, quality control, and productivity
Cashier/Customer Service Representative
Clark's BBQ
03.2021 - 09.2021
- Resolved customer inquiries promptly, maintaining a smooth and supportive environment
- Managed cash and card payments with precision
- helped customers check out using POS system while insuring accurate change
Front of House/Customer Service Representative
Little Richards BBQ
06.2017 - 09.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Trained new employees to be effective and knowledgeable with our POS system as well as with our menu and operations of establishment
- welcomed guests as they came in and helped them check out, ensuring accurate change
- handled food safely and helped team members with their duties as needed
Education
Medical Coding And Billing
MedCerts
02-2024
High School Diploma -
Walkertown High School
Walkertown, NC06-2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Data entry accuracy
- Multitasking
Timeline
Delivery Driver
DoorDash
02.2022 - Current
Bindery Operator
Essentra Components
09.2021 - 02.2022
Cashier/Customer Service Representative
Clark's BBQ
03.2021 - 09.2021
Front of House/Customer Service Representative
Little Richards BBQ
06.2017 - 09.2020
Medical Coding And Billing
MedCerts
High School Diploma -
Walkertown High School
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