Molly Nagle
Lawrence,KS
Summary
Customer-focused professional with over four years of diverse experience in the food service and retail industry. Proven track record of delivering exceptional customer service, managing transactions efficiently, and maintaining a clean and organized work environment. Adept at handling high-pressure situations, multitasking, and fostering positive customer experiences. Skilled in food and beverage preparation, cash handling, and teamwork, with a strong commitment to upholding quality standards and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Cashier
Daisy Lee Vintage
10.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Food Service Worker
Taco Zone
12.2022 - 08.2023
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Barista
Dolce Bakery
07.2020 - 04.2022
- Maintain a clean and organized workspace while crafting high quality espresso beverages for customers.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Bachelor of Science - Psychology
University of Kansas
Lawrence05.2026
Skills
- Customer Service
- Problem-Solving
- POS Systems
- Teamwork and Collaboration
- Time Management
- Professionalism and Courtesy
- Cleaning and sanitizing
- Order Taking
- Basic math proficiency
Vintage clothing business
I sell vintage clothes as a part time hobby and job at various thrift events that I either attend or host, such as River Market Flea (KC), or 810 Thrift Market (Lawrence). Through this I have gained several skills such as money handling, event planning, doing inventory, and customer service.
Timeline
Retail Cashier
Daisy Lee Vintage
10.2023 - Current
Food Service Worker
Taco Zone
12.2022 - 08.2023
Barista
Dolce Bakery
07.2020 - 04.2022
Bachelor of Science - Psychology
University of Kansas
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