Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Molly O'Brien

Loudon,TN

Summary

Proven track record in enhancing customer engagement and sales at H&M Hennes & Mauritz through innovative sales techniques and product knowledge. Excelled in teamwork and collaboration across various roles, from sales advisor to diagnostic technician, demonstrating exceptional communication and sterilization techniques. Achieved significant improvements in service delivery and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Advisor

H&M Hennes & Mauritz
Knoxville, TN
09.2024 - 10.2024
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Operated register, handled cash and processed credit card transactions.
  • Replenished and arranged items to maintain appearance.

Baker

Ingles
Farragut, TN
05.2024 - 08.2024
  • I was the main bread maker, which included making bread for the deli department.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Attended training sessions related to food safety procedures and techniques.
  • Packaged finished products into boxes or containers for delivery or sale in store.
  • Stocked shelves with freshly baked goods throughout the day as needed.

Diagnostic Technician

Florida Eye Center & Cataract Institute
Brandon, FL
06.2023 - 09.2023
  • Assisted with the pre-testing of patients prior to doctor's examination.
  • Administered diagnostic tests such as visual field testing, optical coherence tomography, Goldman's tests, and color tests.
  • Assisted patients in reaching exam rooms and the checkout desk.

Stylist

Lovisa
Brandon, FL
12.2022 - 05.2023
  • Performed ear piercings.
  • Handled payments from customers using a variety of payment methods.
  • Stayed observant about customer behaviors to maintain security and prevent loss of merchandise.
  • Continuously organize and tidy up sales area.

Fast Food Worker

Fishhawk Bagels
Fish Hawk, FL
10.2022 - 11.2022
  • Operated cash register to process customer payments accurately and efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Prepared various food items and beverages.

Archiver

Florida Eye Center & Cataract Institute
Brandon, FL
07.2022 - 08.2022
  • Digitally archived scanned files for easy retrieval.
  • Organized documents within medical files.
  • Utilized scanning machine for documentation processing.

Education

High School Diploma -

Northside High School
Columbus, Georgia
05-2022

Associate of Applied Science - Video Production Technology

Pellissippi State Community College
Knoxville, TN

Skills

  • Sales experience
  • Store opening and closing
  • Loss prevention
  • Hospitality and accommodation
  • Product knowledge
  • Sterilization techniques
  • Infection prevention
  • Safety protocols
  • Housekeeping
  • Clean driving record
  • Equipment handling
  • Teamwork and collaboration
  • Valid Driver's license
  • Creative thinking

Affiliations

  • My main hobby is editing, mainly video editing.

Accomplishments

  • I was a Keyholder Manager at my Stylist job for Lovisa.

References

References available upon request.

Timeline

Sales Advisor

H&M Hennes & Mauritz
09.2024 - 10.2024

Baker

Ingles
05.2024 - 08.2024

Diagnostic Technician

Florida Eye Center & Cataract Institute
06.2023 - 09.2023

Stylist

Lovisa
12.2022 - 05.2023

Fast Food Worker

Fishhawk Bagels
10.2022 - 11.2022

Archiver

Florida Eye Center & Cataract Institute
07.2022 - 08.2022

High School Diploma -

Northside High School

Associate of Applied Science - Video Production Technology

Pellissippi State Community College

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Molly O'Brien