Molly Peters
Pelham,NH
Summary
Dedicated and ambitious young professional with a proven track record of excellence in the retail and food service industries. With a keen eye for detail and a passion for delivering exceptional customer experiences, I have honed my interpersonal skills and work ethic through years of hands-on experience in diverse environments. Whether managing inventory, leading teams, or devising creative solutions, I thrive on challenges and continuously seek opportunities for growth and improvement.
Overview
4
4
years of professional experience
Work History
Front of House Staff Member
Suppa's Pizza
02.2023 - 04.2024
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
Banquet Server
Renaissance Golf Club
08.2022 - 12.2023
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Worked collaboratively with fellow servers, kitchen staff, and management to ensure seamless execution of events and maintain a positive work environment
- Held a consistent record of reliability, demonstrating a strong work ethic and commitment to fulfilling job responsibilities with professionalism and integrity
Sales Associate
Sierra
04.2021 - 08.2021
- Provided a high level of customer service
- Maintained merchandise organization on the sales floor
- Worked cash register, returns, exchanges, and sales transactions
- Efficiently resolved customer concerns
Closing Team Lead
Gage Hill Variety Store
03.2020 - 06.2022
- Developed strong rapport with customers and created positive impression of business
- Managed stock and incoming store merchandise
- Expertly assisted customers with purchases
- Performed sales transactions
- Completed nightly cash handling procedures
- Routinely performed closing operations
- Maintained store appearance and overall cleanliness
Education
NA -
Rivier University
Nashua, NH05.2027
High School Diploma -
Pelham High School
Pelham, NH06.2022
Skills
- Critical thinking, and conflict resolution skills
- Teamwork and collaboration skills
- Detail oriented
- Strong written and verbal communication skills
- Time management and organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook)
- Understanding of basic relevant business principles and practices
Timeline
Front of House Staff Member
Suppa's Pizza
02.2023 - 04.2024
Banquet Server
Renaissance Golf Club
08.2022 - 12.2023
Sales Associate
Sierra
04.2021 - 08.2021
Closing Team Lead
Gage Hill Variety Store
03.2020 - 06.2022
NA -
Rivier University
High School Diploma -
Pelham High School
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