Molly Phillips
San Diego,CA
Summary
Energetic individual boasting a career of delivering exceptional service to customers and employees alike. Motivated Fitness Professional with a background spent hiring, onboarding and training teams of highly effective staff members representing the company and increasing business opportunities. Leads by example both professionally and personally.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Outreach Coordinator
Restore Hyper Wellness
San Diego, CA
11.2022 - Current
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Developed relationships with local businesses, schools, and other organizations to increase visibility of programs.
- Assisted in developing strategies for assessing effectiveness of outreach efforts.
- Attended networking events as a representative of the organization.
- Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
- Responded promptly to inquiries from external contacts regarding programs or services offered by the organization.
Studio Manager
F45 Training Solana Beach
Solana Beach, CA
03.2020 - 11.2022
- Monitored daily operations within the studio environment.
- Conducted regular meetings with teams to discuss upcoming tasks and deadlines.
- Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
- Trained new employees and maintained healthy staff morale through consistent coaching and team building.
- Organized and scheduled fitness classes, events, and activities.
- Utilized well-honed decision-making skills to quickly and effectively find solutions to customer issues.
- Supervised a team of trainers and instructors to ensure quality customer service was provided at all times.
- Managed the processing of new hires and terminations in the payroll system.
- Managed payroll for temporary, hourly and salaried employees.
Personal Trainer
Koa Fit LLC
San Diego , CA
09.2014 - 05.2019
- Opened and operated Military Spouse focused bootcamps on Military installations in Coronado Ca and Bahrain, UAE
- Programmed daily strength and cardio works for all classes
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Led a community that serviced hundreds of military spouses and empowering families during deployments
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities
- Hired and mentored Coaches
- Managed all operational finances
- Changed the lives of countless Military Spouses
Personal Trainer
DumBell Fitness LLC
Honolulu, HI
10.2011 - 05.2014
- Help to grow Dumbell Fitness on in Hawaii and San Diego, coaching Military Spouse focused bootcamp classes on Military installations
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Assisted clients in setting realistic short-term and long-term goals.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Managed on site Childcare staff.
- Maintained records of client's performance data such as weight loss, muscle gain.
Interpreter Services Coordinator
San Diego Unified School District
San Diego, CA
09.2004 - 05.2008
- Acted as a Liaison between Hearing and Deaf staff building a cohesive community
- Monitored quality assurance measures to ensure accuracy and consistency with interpretation services provided.
- Managed the interpreting services offices for middle school students and staff
- Responsible for staff scheduling, interpreting for staff meetings and all admin related events, organizing and executing staff development
- Provided interpreting services for middle school students in classroom and extra curricular activities. Attended the annual 8th grade East Coast trip yearly with Deaf students
- Maintained records of all requests for interpreter services and associated costs.
- Ensured compliance with applicable laws, regulations, codes, standards, and ethics regarding the use of interpreters.
- Oversaw training of staff on proper techniques for interpreting in various settings.
Interpreter for the Deaf
San Diego Unified School District
San Diego, CA
09.1997 - 05.2003
- Provided interpreting services for Deaf K - 12 students and staff in classroom settings as well as extra curricular activities
- Delivered real-time, accurate oral translations and interpretations for clients.
- Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
- Supported colleagues by providing assistance with translations as needed.
- Developed cultural competency skills through ongoing education in cross-cultural communication techniques.
Education
Associate of Arts - American Sign Language And Interpreting
San Diego Mesa College
San Diego, CA05-2019
High School Diploma -
Helena High School
Helena, MT06-1992
Some College (No Degree) - Communication Disorders
San Diego State University
San Diego, CASkills
- Highly Organized
- Community Oriented
- Team Building
- Excellent Communiaiton
- Revenue Development
- Operations Monitoring
Certification
- NASM CPT
- RID National Registry of the Deaf CERT
- Best of North Coast 2021 Health Club of the Year
Timeline
Outreach Coordinator
Restore Hyper Wellness
11.2022 - Current
Studio Manager
F45 Training Solana Beach
03.2020 - 11.2022
Personal Trainer
Koa Fit LLC
09.2014 - 05.2019
Personal Trainer
DumBell Fitness LLC
10.2011 - 05.2014
Interpreter Services Coordinator
San Diego Unified School District
09.2004 - 05.2008
Interpreter for the Deaf
San Diego Unified School District
09.1997 - 05.2003
Associate of Arts - American Sign Language And Interpreting
San Diego Mesa College
High School Diploma -
Helena High School
Some College (No Degree) - Communication Disorders
San Diego State University