Brian Ravel
West Lawn,PA
Summary
To secure a position in a growing company with the opportunity for advancement.
Overview
34
34
years of professional experience
Work History
Senior Customer Outreach Representative
UGI Utilities, Inc
07.2007 - Current
- Oversee team of 12 individuals and their administration of the company's assistance programs
- Prepare weekly, monthly, and yearly reports to upper management
- Provide leadership and commitment to team members.
Client Service Representative
Quest Diagnostics
06.2001 - 03.2006
- Answer a high volume of incoming calls (80-100) per day, call various clients with laboratory results, prepare reports for clients, filing, faxing, and data entry.
Assistant Manager
Blockbuster Video, Inc
10.1999 - 06.2001
- Oversee all aspects included in being a Shift Manager to include: Counting drawers, movie returns, closing duties and supervision of employees.
Medical Specialist/Combat
Medic, United States Army
07.1990 - 07.1998
- Interview soldiers with medical issues and concerns, assist medical staff with procedures, perform vital signs, phlebotomy duties, reviewing and preparing medical records.
Education
Bachelor of Arts - Marketing, Introduction to Marketing
Alvernia University
Reading, PAAugust 1999
Associate - Arts in Arts Program
Midlands Technical College
May 1995
Skills
- Customer service (5 years)
- Customer service oriented (Less than 1 year)
- Detail oriented (10 years)
- Highly organized (10 years)
- Military Service
- Branch: United States Army
- Rank: Specialist
- Additional Information
- General Skills: -Customer service oriented
- Highly organized
- Proficient computer skills
- Detail oriented
Timeline
Senior Customer Outreach Representative
UGI Utilities, Inc
07.2007 - Current
Client Service Representative
Quest Diagnostics
06.2001 - 03.2006
Assistant Manager
Blockbuster Video, Inc
10.1999 - 06.2001
Medical Specialist/Combat
Medic, United States Army
07.1990 - 07.1998
Bachelor of Arts - Marketing, Introduction to Marketing
Alvernia University
Associate - Arts in Arts Program
Midlands Technical College
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