Cortazia Dent
Tallahassee,FL
Summary
Authorized to work in the US for any employer
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Progressive Insurance
Tallahassee, FL
02.2022 - Current
- WFH customer service representative helping customers with insurance
Customer Service Representative
Afni
Bloomington, IL
08.2021 - 02.2022
- I work from home activating devices and cancelling orders
- I also communicate with store representatives and customers.
Call Center Customer Service Representative
Community outreach training center
Thomasville, GA
03.2021 - 07.2021
- Answer phone calls and do application for clients
- Experience at a School system
Colquitt County Schools
Moultrie, GA
10.2020 - 11.2020
- Worked with students
- Documentation
- Drove from school to school with own transportation
- A lot of fine motor activities and visual
- Autism students classroom activities
Archbold Memorial Hospital Rehab
Thomasville, GA
08.2020 - 10.2020
- Work well with patients
- Bathing
- Grooming
- Dressing
- Theraband
- Exercise
- Documentation
Belk Sales Associate
Belk
Thomasville, GA
05.2019 - 08.2019
- Worked the register
- Worked the cash register
- Communicated with customers
- Helped customers with orders and credit dues
- Bagged the items for the costumers
- Restocked items
- Took out trash and recycles
- Maintained a positive attitude
Popeyes crew member
Popeye's Restaurants
Thomasville, GA
02.2017 - 05.2019
- Worked the cash register
- Communicated with customers
- Helped customers with orders
- Bagged orders and meals for customers
- Made food
- Restocked items
- Took out trash and recycling
- Swept and mopped lobby and store
- Maintained a positive attitude
Clinical Nursing Assistant Student
South Georgia Technical College
Thomasville, GA
08.2017 - 05.2018
- I was able to experience working in a nursing home as a student nursing assistant.
Education
Bachelor's degree - Social Work, Psychology
Liberty University
Current
Associate's degree - Occupational Therapy Assistance
Liberty University
Current
High school diploma - undefined
Albany State University
December 2020
undefined
Thomasville High School
May 2018
Skills
- Cash Handling
- Cashiering
- Sales
- Food Service
- Medical Terminology
- Caregiving
- Experience Working With Students
- Hospital Experience
- Developmental Disabilities Experience
- Special Education
- Autism Experience
- Customer service
- Patient monitoring
- Photography (7 years)
- Customer service (5 years)
- Customer support (5 years)
- Typing (4 years)
- Front desk
- Computer Skills (5 years)
- Basketball Manager (3 years)
- Football manager (3 years)
- Awards
- Dean list
- January 2023
- August 2024
- Every semester I’ve been on the Deans list
- Integrity Award
- December 2013
- Additional Information
- Community Involvement just to name a few
- Juneteenth of Thomas County festival
- No More Shackles Mentoring Program
- Project Backyard
- Feeding the homeless
Timeline
Customer Service Representative
Progressive Insurance
02.2022 - Current
Customer Service Representative
Afni
08.2021 - 02.2022
Call Center Customer Service Representative
Community outreach training center
03.2021 - 07.2021
Colquitt County Schools
10.2020 - 11.2020
Archbold Memorial Hospital Rehab
08.2020 - 10.2020
Belk Sales Associate
Belk
05.2019 - 08.2019
Clinical Nursing Assistant Student
South Georgia Technical College
08.2017 - 05.2018
Popeyes crew member
Popeye's Restaurants
02.2017 - 05.2019
Bachelor's degree - Social Work, Psychology
Liberty University
Associate's degree - Occupational Therapy Assistance
Liberty University
High school diploma - undefined
Albany State University
undefined
Thomasville High School