Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Cortazia Dent

Tallahassee,FL

Summary

Authorized to work in the US for any employer

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Progressive Insurance
Tallahassee, FL
02.2022 - Current
  • WFH customer service representative helping customers with insurance

Customer Service Representative

Afni
Bloomington, IL
08.2021 - 02.2022
  • I work from home activating devices and cancelling orders
  • I also communicate with store representatives and customers.

Call Center Customer Service Representative

Community outreach training center
Thomasville, GA
03.2021 - 07.2021
  • Answer phone calls and do application for clients
  • Experience at a School system

Colquitt County Schools
Moultrie, GA
10.2020 - 11.2020
  • Worked with students
  • Documentation
  • Drove from school to school with own transportation
  • A lot of fine motor activities and visual
  • Autism students classroom activities

Archbold Memorial Hospital Rehab
Thomasville, GA
08.2020 - 10.2020
  • Work well with patients
  • Bathing
  • Grooming
  • Dressing
  • Theraband
  • Exercise
  • Documentation

Belk Sales Associate

Belk
Thomasville, GA
05.2019 - 08.2019
  • Worked the register
  • Worked the cash register
  • Communicated with customers
  • Helped customers with orders and credit dues
  • Bagged the items for the costumers
  • Restocked items
  • Took out trash and recycles
  • Maintained a positive attitude

Popeyes crew member

Popeye's Restaurants
Thomasville, GA
02.2017 - 05.2019
  • Worked the cash register
  • Communicated with customers
  • Helped customers with orders
  • Bagged orders and meals for customers
  • Made food
  • Restocked items
  • Took out trash and recycling
  • Swept and mopped lobby and store
  • Maintained a positive attitude

Clinical Nursing Assistant Student

South Georgia Technical College
Thomasville, GA
08.2017 - 05.2018
  • I was able to experience working in a nursing home as a student nursing assistant.

Education

Bachelor's degree - Social Work, Psychology

Liberty University
Current

Associate's degree - Occupational Therapy Assistance

Liberty University
Current

High school diploma - undefined

Albany State University
December 2020

undefined

Thomasville High School
May 2018

Skills

  • Cash Handling
  • Cashiering
  • Sales
  • Food Service
  • Medical Terminology
  • Caregiving
  • Experience Working With Students
  • Hospital Experience
  • Developmental Disabilities Experience
  • Special Education
  • Autism Experience
  • Customer service
  • Patient monitoring
  • Photography (7 years)
  • Customer service (5 years)
  • Customer support (5 years)
  • Typing (4 years)
  • Front desk
  • Computer Skills (5 years)
  • Basketball Manager (3 years)
  • Football manager (3 years)
  • Awards
  • Dean list
  • January 2023
  • August 2024
  • Every semester I’ve been on the Deans list
  • Integrity Award
  • December 2013
  • Additional Information
  • Community Involvement just to name a few
  • Juneteenth of Thomas County festival
  • No More Shackles Mentoring Program
  • Project Backyard
  • Feeding the homeless

Timeline

Customer Service Representative

Progressive Insurance
02.2022 - Current

Customer Service Representative

Afni
08.2021 - 02.2022

Call Center Customer Service Representative

Community outreach training center
03.2021 - 07.2021

Colquitt County Schools
10.2020 - 11.2020

Archbold Memorial Hospital Rehab
08.2020 - 10.2020

Belk Sales Associate

Belk
05.2019 - 08.2019

Clinical Nursing Assistant Student

South Georgia Technical College
08.2017 - 05.2018

Popeyes crew member

Popeye's Restaurants
02.2017 - 05.2019

Bachelor's degree - Social Work, Psychology

Liberty University

Associate's degree - Occupational Therapy Assistance

Liberty University

High school diploma - undefined

Albany State University

undefined

Thomasville High School

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Cortazia Dent