Molly Seckman
Birmingham,AL
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Little Donkey
11.2024 - Current
- Oversee all aspects of daily restaurant operations, ensuring high standards of service and food quality
- Lead, coach, and develop team members to drive performance and accountability
- Manage financial performance, including budgeting, cost control, and profitability
- Establish operational priorities and implement systems to improve efficiency
- Maintain a strong focus on guest experience and satisfaction
General Manager
Joyland Avondale
03.2023 - 11.2024
- Managed day-to-day operations in a high-volume restaurant environment
- Developed and documented standardized recipes to ensure consistency and quality
- Streamlined operational procedures to improve efficiency and team execution
- Led staff training and reinforced performance expectations
- Ensured compliance with company standards and health regulations
Operating Partner
Hero Doughnuts and Buns
06.2021 - 03.2023
- Directed overall business operations, focusing on service quality and operational performance
- Identified and implemented improvements to enhance efficiency and guest experience
- Handled customer concerns and maintained strong brand standards
- Built and developed a cohesive, high-performing team
- Managed financial goals, expenses, and business growth initiatives
- Executed marketing and promotional strategies to drive traffic and sales
General Manager
Little Donkey
06.2017 - 06.2021
- Led full-service restaurant operations, including staffing, scheduling, and financial oversight
- Developed employee training and performance management systems
- Managed budgets and controlled costs to meet profitability goals
- Prepared and analyzed financial reports to guide decision-making
- Set clear expectations and priorities for team success
Front of House Manager
Little Donkey
05.2014 - 06.2017
- Supervised front-of-house operations to ensure excellent guest service
- Trained and coached staff on service standards and procedures
- Monitored food quality and coordinated with kitchen staff
- Led team meetings to align goals and improve performance
- Implemented and maintained operational policies and procedures
Education
No Degree - Early Childhood Education
University of Alabama At Birmingham
Birmingham, ALSkills
- Leadership & Team Development
- Restaurant Operations Management
- Financial Oversight & Cost Control
- Process Improvement & Standardization
- Customer Experience & Service Excellence
- Staff Training & Scheduling
- Problem Solving & Conflict Resolution
- Marketing & Business Development
Certification
Servesafe Certified
Timeline
General Manager
Little Donkey
11.2024 - Current
General Manager
Joyland Avondale
03.2023 - 11.2024
Operating Partner
Hero Doughnuts and Buns
06.2021 - 03.2023
General Manager
Little Donkey
06.2017 - 06.2021
Front of House Manager
Little Donkey
05.2014 - 06.2017
No Degree - Early Childhood Education
University of Alabama At Birmingham