Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Mental Health Counselor
The Wheeler Clinic
09.2022 - Current
Establish and maintain positive, therapeutic rapport with clients and their families
Provide crisis intervention and ongoing support to clients and families during high-stress situations
Ensure accurate, thorough, and timely clinical documentation in compliance with agency and regulatory standards
Train, mentor, and provide ongoing support to a team of Mental Health Counselors
Facilitate monthly peer supervision sessions to promote professional growth and clinical best practices
Develop and maintain strong partnerships with community organizations and service providers
Victim Advocate Intern
Central Connecticut State Univeristy, Office of Victim Advocacy
05.2022 - 09.2022
Assisted in providing support to victims through crisis intervention and resource referrals
Conducted intake assessments to determine victim needs and appropriate advocacy services
Facilitated workshops on victim rights and available services for diverse audiences
Collaborated with local agencies to enhance service delivery and community outreach initiatives
Lead Hostess
The Cheesecake Factory
09.2018 - 05.2022
Managed front-of-house operations, ensuring seamless guest experiences during peak service times
Trained and mentored new host staff, promoting adherence to service standards and hospitality best practices
Developed seating plans to optimize table turnover while maintaining guest comfort and satisfaction
Facilitated effective communication between kitchen and service staff to enhance order accuracy and efficiency
Education
Bachelor of Arts - Criminology
Central Connecticut State University
New Britain
05-2022
Skills
Crisis Intervention
Interpersonal Communication
Clinical documentation
Patient advocacy
Substance abuse support
Treatment Planning
Certification
Mental Health First Aid - Mental Health Commission
Timeline
Senior Mental Health Counselor
The Wheeler Clinic
09.2022 - Current
Victim Advocate Intern
Central Connecticut State Univeristy, Office of Victim Advocacy