MOLLY SMITH
Rockford,MI
Summary
Seeking an opportunity to contribute to the growth of an organization and enhance the positive impact the organization has on the community.
Overview
7
7
years of professional experience
Work History
Barista
Scooters Coffee Shop
03.2024 - 07.2025
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Patient Aide
Porter Hills Retirement Community
06.2023 - 08.2023
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Supported needs of 10-20+ residents under long-term care.
Store Representative
Altar'd State
01.2021 - 12.2022
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
Hostess
The Score Restaurant & Sports Bar
01.2018 - 12.2021
- Selected as Team Lead
- Selected as Employee of the Month
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Science - Allied Health
Ferris State University
Big Rapids, MI05-2025
General Studies - undefined
Grand Rapids Community College
Grand Rapids, MI12.2021
High School Diploma -
Rockford High School
Rockford, MI05.2021
Skills
- Self-Motivation
- Emotional Intelligence
- Accountability
- Adaptability
- Team leadership
- Hospitality service expertise
- Cash handling
- Inventory management
Languages
Spanish
Professional Working
Timeline
Barista
Scooters Coffee Shop
03.2024 - 07.2025
Patient Aide
Porter Hills Retirement Community
06.2023 - 08.2023
Store Representative
Altar'd State
01.2021 - 12.2022
Hostess
The Score Restaurant & Sports Bar
01.2018 - 12.2021
General Studies - undefined
Grand Rapids Community College
Bachelor of Science - Allied Health
Ferris State University
High School Diploma -
Rockford High School