Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Field Trainer
Crumbl HQ
04.2022 - Current
Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and workflow efficiency.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Utilized a variety of instructional design methodologies to create effective learning experiences.
Provided coaching and mentoring to Franchise Partners and store leadership.
Shift Leader
Crumbl
12.2021 - 04.2022
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Prepared shift summary reports for store owners and communicated regularly on goals and progress
Enforced company policies and regulations with employees.
Laborer
Casas Adobe Flower Shop
08.2021 - 12.2021
Examined floral goods shipped in from across the country to ensure the best quality
Loading and unloading goods while helping florists do their jobs to the best of their ability.
Understood and followed verbal and written instructions to complete work correctly.