Summary
Overview
Work History
Education
Skills
Timeline
Generic

Molly Stevens

Grove City,OH

Summary

Proven track record in enhancing patient satisfaction and compliance at Trinity Health through expert handling of financial inquiries and maintaining HIPAA standards. Excelled in building trust with families as a Childcare Teacher at The Goddard School, leveraging strong communication skills and attention to detail. Proficient in medical terminology and teamwork, significantly improving operational efficiency.

Overview

15
15
years of professional experience

Work History

Patient Financial Specialist

Trinity Health
01.2022 - Current
  • Handled patient inquiries promptly and professionally, resulting in high levels of satisfaction among those seeking assistance with financial matters.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all financial transactions and communications with patients.
  • Served as a liaison between patients and healthcare providers, ensuring accurate communication of financial responsibilities and treatment plans.
  • Maintained strict confidentiality of patient data by adhering to HIPAA regulations and company policies regarding information security.

Childcare Teacher

The Goddard School of Hilliard
08.2009 - 10.2020
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Increased student participation by implementing creative and interactive learning activities.
  • Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students.

Education

High School Diploma -

Franklin Heights High School
Columbus, OH
06.2007

Skills

  • HIPAA Compliance
  • Medical Terminology Familiarity
  • Patient Registration
  • Insurance Verification
  • Payment Collection
  • Medicaid and Medicare Proficiency
  • Customer Service
  • Verbal and written communication
  • Data entry proficiency
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking Abilities

Timeline

Patient Financial Specialist

Trinity Health
01.2022 - Current

Childcare Teacher

The Goddard School of Hilliard
08.2009 - 10.2020

High School Diploma -

Franklin Heights High School

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Molly Stevens