Summary
Overview
Work History
Education
Skills
Timeline
Generic

Molly Sturm

Cincinnati,OH

Summary

Detail-oriented healthcare professional with hands-on experience in laboratory support and specimen handling. Skilled in maintaining accuracy, following protocols, and ensuring proper documentation and chain of custody. Known for supporting efficient lab workflows while upholding high standards of patient safety and confidentiality.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

Elevate MD
Cincinnati, OH
03.2025 - Current
  • Managed patient scheduling and coordinated appointments to optimize clinic workflow.
  • Handled patient inquiries efficiently, providing accurate information regarding services and procedures.
  • Processed patient registration and maintained confidential medical records in compliance with HIPAA regulations.
  • Utilized electronic health record (EHR) systems for data entry and retrieval of patient information.

Assistant Manager

Jimmy John's
Cincinnati, OH
11.2024 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Coordinated inventory management, ensuring stock levels met demand efficiently.
  • Implemented process improvements that enhanced speed of service and customer satisfaction.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Medical Receptionist

Indiana Hand to Shoulder Center
05.2024 - 08.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Assisted in billing processes by verifying insurance coverage and processing payments accurately.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Laboratory Assistant

Xavier University
Cincinnati, OH
06.2022 - 05.2024
  • Prepared samples and reagents for experiments and analysis.
  • Maintained laboratory equipment, performing regular calibrations and preventative maintenance.
  • Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.

Education

Bachelor of Science - Biological Sciences For Business

Xavier University
Cincinnati, OH
05-2024

Skills

  • Laboratory safety protocols
  • Laboratory techniques
  • Hazardous waste disposal
  • Autoclave operation
  • Organization and preparation
  • Time management
  • Telephone skills
  • Verbal and written communication

Timeline

Medical Receptionist

Elevate MD
03.2025 - Current

Assistant Manager

Jimmy John's
11.2024 - 02.2025

Medical Receptionist

Indiana Hand to Shoulder Center
05.2024 - 08.2024

Laboratory Assistant

Xavier University
06.2022 - 05.2024

Bachelor of Science - Biological Sciences For Business

Xavier University