Summary
Overview
Work History
Education
Skills
Internships
Volunteer Work
Timeline
Generic

MOLLY Sylvester

Kensington,MD

Summary

Hardworking worker with proven relationship-building and time management skills in fast-paced environments. Successful at handling tasks with accuracy and impeccable customer service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Sales Lead Manager

Francesca's Boutique
Bethesda, MD
08.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded sales plans, goals, strategies, and objectives to achieve team goals.
  • Provided excellent attention and leadership while working in a fast paced environment
  • Created merchandise displays to attract customers and promote sales.

Camp Counselor

Stone Ridge Summer CampUs
Bethesda, MD
06.2022 - 08.2024
  • Taught and inspired students to embrace their love of musical theater.
  • Choreographed musical theater pieces for campers that resulted in an end-of-the-week performance.
  • Ensured safety regulations are followed while supervising campers during activities.
  • Used conflict resolution strategies to solve problems between campers.

Assistant Manager

Playa Bowls
Kensington, MD
10.2021 - 08.2023
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Delegated work to staff, setting priorities and goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Bachelor of Arts - Psychology

Clemson University
Clemson, SC
05-2028

High School Diploma -

Bethesda Chevy Chase High School
Bethesda, MD
06-2024

Skills

  • Strong leadership
  • Exceptional customer service
  • Cash Handling
  • Excellent Communication

Internships

Crisis Hotline Advocate

DC Rape Crisis Center, January 2025 to Current

  • Provide empathy when answering crisis phone calls from sexual violence survivors
  • Empower survivors to regain control of their lives
  • Guide survivors with resources and inform them of their options moving forward

Volunteer Work

Second Grade Reading Tutor

Pendleton Elementary, 10/2024 to Current

  • Assist and encourage second graders to achieve their full potential in reading out loud

Timeline

Sales Lead Manager

Francesca's Boutique
08.2023 - Current

Camp Counselor

Stone Ridge Summer CampUs
06.2022 - 08.2024

Assistant Manager

Playa Bowls
10.2021 - 08.2023

Bachelor of Arts - Psychology

Clemson University

High School Diploma -

Bethesda Chevy Chase High School

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MOLLY Sylvester