Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jasmine Ramos

Summary

Driven by sales with a proven track record at Market Street Gallery and Superdry. Excels in customer order fulfillment and leveraging strong interpersonal communication to surpass sale quotas. Consistently achieving results through effective suggestive selling and operational improvements. Insightful manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business and planning and day-to-day and problem-solving.

Overview

6
6
years of professional experience

Work History

Sales Lead Manager

Stance
12.2024 - Current
  • Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
  • Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
  • Strengthened internal communication channels between the sales department and other functional units for seamless collaboration on projects/tasks across the organization.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Tracked the associates sale goals to coach if need be based on their performance.

Key Holder

Stance
10.2024 - 11.2024
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Brand Lead Manager

Superdry
08.2023 - 10.2024
  • Built high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
  • Boosted team productivity by implementing efficient project management strategies.
  • Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
  • Managed risk effectively by enforcing compliance with relevant regulations and industry best practices during the shipment process.
  • Reduced shipment errors by meticulously checking and verifying all package contents against invoices.

Sales Associate

Superdry
05.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Sales Associate

Market Street Gallery
10.2019 - 03.2023
  • Built high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
  • Boosted team productivity by implementing efficient project management strategies.
  • Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
  • Managed risk effectively by enforcing compliance with relevant regulations and industry best practices during the shipment process.
  • Reduced shipment errors by meticulously checking and verifying all package contents against invoices.

Education

Associates Of Applied Arts -

Valencia College
Orlando, FL

High School Diploma -

Celebration High School
Celebration, FL
05.2022

Skills

  • Customer Order Fulfillment
  • Strong Interpersonal Communication
  • Staff Training and Development
  • Complex Problem- Solving
  • Performance Management
  • Sales Management
  • Inventory Distribution
  • Warehouse Management
  • Staff Scheduling

Additional Information

Computer Literate in Word and PowerPoint. Can program and understand excel software. Proficient with the Shopify sales and pricing program. Equip to regulate shipment and store inventory. Also, experience in fully working Adobe Premiere Pro, XD and Photoshop.

Timeline

Sales Lead Manager

Stance
12.2024 - Current

Key Holder

Stance
10.2024 - 11.2024

Brand Lead Manager

Superdry
08.2023 - 10.2024

Sales Associate

Superdry
05.2023 - 08.2023

Sales Associate

Market Street Gallery
10.2019 - 03.2023

Associates Of Applied Arts -

Valencia College

High School Diploma -

Celebration High School

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Jasmine Ramos