Summary
Overview
Work History
Education
Skills
Timeline
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Carah Zeletsky

Salem,NH

Summary

  • Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
  • Conducting weekly inventory checks, assisting in the identification and prevention of stock discrepancy's.
  • Operated a point of sales system with 100% accuracy rate, ensuring that 300+ transactions weekly were processed efficiently and securely.
  • Conducted daily merchandise stocking, achieving full shelf availability.
  • Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Lead Manager

Aerie By American Eagle
03.2022 - Current
  • Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
  • Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
  • Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
  • Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
  • Coached employees in successful selling methods and encouraged cross-selling for additional products and services.

Cashier/Barista

Pressed Cafe
06.2021 - 05.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Brand Ambassador

Aerie By American Eagle
10.2020 - 06.2021
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.

Education

High School Diploma -

Salem High School
Salem, NH

Skills

  • Sales Team Oversight
  • Lead Generation
  • Marketing Strategies
  • Results and Closing Ratios
  • Verbal and Written Communication
  • Customer Follow-Up
  • Problem solving
  • Conflict resolution
  • Organizational skills
  • Product knowledge
  • Relationship building
  • Customer Service
  • Cash Register Operation
  • Order Fulfillment
  • Cash Handling
  • Coffee Expertise
  • Table Bussing
  • Espresso Machine Operation
  • Beverage Preparation
  • Opening and Closing Duties
  • Food Preparation

Timeline

Sales Lead Manager

Aerie By American Eagle
03.2022 - Current

Cashier/Barista

Pressed Cafe
06.2021 - 05.2022

Brand Ambassador

Aerie By American Eagle
10.2020 - 06.2021

High School Diploma -

Salem High School

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Carah Zeletsky