Summary
Overview
Work History
Education
Skills
Timeline
Server

Molly Tew

Bedford,PA

Summary

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

3
3
years of professional experience

Work History

Server

Omni Hotels & Resorts
05.2025 - Current
  • Provided excellent customer service by promptly addressing guest inquiries and concerns.
  • Learned menu items thoroughly to offer knowledgeable recommendations and answer questions effectively.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
  • Adapted quickly to fast-paced environments, managing multiple tables efficiently.
  • Supported team members during busy shifts by assisting with running food.

Housekeeper

Omni Hotels & Resorts
10.2022 - 05.2025
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Operated cleaning equipment efficiently.
  • Adhered to safety protocols while handling cleaning chemicals and supplies.
  • Responded promptly to guest requests for additional amenities or services.
  • Collaborated with team members to enhance overall service quality and efficiency.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Education

Bachelor of Science - Psychology

Bloomsburg University of Pennsylvania
Bloomsburg, PA
05-2027

Skills

  • Guest engagement
  • Professional appearance
  • Memory retention
  • Menu memorization
  • Service prioritization
  • Order accuracy
  • Food safety practices
  • Relationship management

Timeline

Server

Omni Hotels & Resorts
05.2025 - Current

Housekeeper

Omni Hotels & Resorts
10.2022 - 05.2025

Bachelor of Science - Psychology

Bloomsburg University of Pennsylvania