Molly Thompson
Rogers,AR
Summary
Upbeat and organized with knack for coordinating teams and managing site logistics. Possesses solid understanding of project management principles and strong skills in scheduling and resource allocation. Dedicated to ensuring smooth operations and achieving project goals efficiently.
Overview
3
3
years of professional experience
Work History
Site Coordinator
Ozark Dermatology
Lowell Arkansas
02.2025 - Current
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Oversaw successful project completions while consistently meeting or exceeding both internal and client expectations in terms of quality, scope, budget, and timeline parameters.
- Improved site safety by conducting regular inspections and implementing necessary corrective actions.
- Supervised crew of 6 employees.
Patient Care Specialist
Ozark Dermatology Clinic
Fayetteville, AR
07.2024 - Current
- Ensured timely and compassionate care to elevate patient experience.
- Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Developed strong rapport with both internal team members and external partners such as referring physicians or other healthcare professionals involved in a patient''s care plan.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care delivery.
- Improved overall workflow efficiency within the unit by suggesting process improvement initiatives that were ultimately implemented successfully.
Patient Care Coordinator
Ozark Facial Plastic Surgery
Springdale, AR
09.2022 - 03.2024
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Communicated regularly with referring physicians regarding patient progress after plastic surgery procedures.
- Collaborated with colleagues to develop innovative methods of providing optimal care to plastic surgery patients.
Education
University of Arkansas
Fayetteville, ARCosmetology - undefined
Paul Mitchell The School
Fayetteville, AR05.2021
Skills
- Staff supervision
- Staff scheduling
- Scheduling coordination
- Training and mentoring
- Report preparation
- Program oversight
- Compliance monitoring
- Inventory control
- Risk assessment
- Workflow planning
- Community outreach
- Safety enforcement
- Multi-Line Telephone Skills
- Business Operations Understanding
- Organization and Efficiency
- Call Answering and Routing
- Computer Proficiency
- Courteous and Professional
- Positive Attitude and Energetic
- Customer Service-Oriented
- Customer Complaint Resolution
- Calendar Management
- Microsoft Office
- Issue Resolution
- Relationship Building
- Client Education
- Product and Service Explanations
Timeline
Site Coordinator
Ozark Dermatology
02.2025 - Current
Patient Care Specialist
Ozark Dermatology Clinic
07.2024 - Current
Patient Care Coordinator
Ozark Facial Plastic Surgery
09.2022 - 03.2024
Cosmetology - undefined
Paul Mitchell The School
University of Arkansas