
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Support professional with extensive experience in providing administrative and client support. Proven ability to manage multiple tasks efficiently and contribute positively to team objectives. Known for reliability and adaptability in dynamic work settings, with strong communication and organizational skills.
Managed guest inquiries and concerns to enhance overall satisfaction. Table seating, bussing tables, running food, consistently accommodating guest needs.
Maintained composure while managing high-pressure situations in a busy work environment.
Directed guests throughout the building for events and bars, improving their experience.
Trained new hire support staff.
Collaborated on weekly social media marketing posts for the pub, increasing engagement.