Summary
Overview
Work History
Education
Skills
Timeline
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Molly Tierney

Puyallup

Summary

Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Support professional with extensive experience in providing administrative and client support. Proven ability to manage multiple tasks efficiently and contribute positively to team objectives. Known for reliability and adaptability in dynamic work settings, with strong communication and organizational skills.

Overview

6
6
years of professional experience

Work History

Hospitality FOH Support Staff

McMenamins Elks Lodge
03.2024 - Current

Managed guest inquiries and concerns to enhance overall satisfaction. Table seating, bussing tables, running food, consistently accommodating guest needs.

Maintained composure while managing high-pressure situations in a busy work environment.

Directed guests throughout the building for events and bars, improving their experience.

Trained new hire support staff.

Collaborated on weekly social media marketing posts for the pub, increasing engagement.

Substitute Paraeducator

Puyallup & Sumner School District
01.2021 - 06.2025
  • Assisted students with their learning goals in small groups, special education classrooms, and on a one-on-one basis. Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations, organized classroom materials to assist teachers in planning daily activities and instruction used behavior modeling and specialized teaching techniques to share and reinforce social skills. Assisted in AP proctoring for high school students, and worked with elementary students on reading and writing skills such as LAP, MLA, etc.

Education

Associate of Arts - Applied Science Business Administration and Management

Pierce College
Puyallup, WA
06-2024

High School Diploma -

Puyallup High School
Puyallup, WA
01-2020

Skills

  • Customer Service
  • Problem resolution
  • Interpersonal Communication
  • Relationship Development
  • Organization
  • Adaptability

Timeline

Hospitality FOH Support Staff

McMenamins Elks Lodge
03.2024 - Current

Substitute Paraeducator

Puyallup & Sumner School District
01.2021 - 06.2025

High School Diploma -

Puyallup High School

Associate of Arts - Applied Science Business Administration and Management

Pierce College