Benefits Specialist
Delta Dental -Contracting Through Arrowhead Promotions
10.2023 - Current
Hi, I’m
Molly Van Dyke
Chisholm,Minnesota
Summary
Efficient Data Entry Specialist: Turning Data Chaos into Organized Brilliance. Accurate and detail-oriented professional skilled in retrieving and analyzing data across multiple platforms. Tech-savvy leader with a knack for maintaining precise records and generating insightful reports. Thrives in independent work settings, ensuring consistency and accuracy at all times.
Work History
Delta Dental -Contracting Through Arrowhead PromotionsRemote in Chisholm, MN
Benefits Specialist
10.2023 - Current
Job overview
- Collaborated with team members to streamline processes and improve customer satisfaction, resulting in a 20% increase in client retention
- Managed benefits inquiries and provided assistance to clients regarding Delta Dental insurance policies, achieving a 95% issue resolution rate.
- Conducted data entry tasks to update and maintain customer information accurately, processing an average of 200 entries per day
Winston Retail Mt. Iron, MN
Retail Data Entry Clerk
01.2021 - 03.2023
Job overview
- Provided expert-level point-of-sales purchase and shelf management services to maximize store sales, increasing revenue by 15%
- Supported special promotions by setting up displays and observing customer reactions, leading to a 25% boost in promotional sales
- Represented Winston Retail on a national level, contributing to the success of major brands, resulting in recognition as top performer for three consecutive quarters
FEMA Contracted Through Insight Global Remote in Chisholm, MN
Data Entry Specialist
02.2021 - 05.2022
Job overview
- Conducted outbound calls to verify authenticity of submitted documents and conducted in-depth reviews, completing an average of 50 calls per day.
- Maintained strict confidentiality with sensitive information, ensuring the protection of company and client data.
- Utilized federal government databases to validate information and provided exceptional support to individuals in crisis, assisting over 500 individuals during tenure.
- Gathered and leveraged data for informed decision-making and referral services, resulting in a 30% increase in successful referrals.
Cherry GreenhouseIron, MN
Administrative Assistant
05.2014 - 12.2017
Job overview
- Digitized all existing data from notebooks into digital formats, improving accessibility and organization, resulting in a 40% reduction in search time for information
- Implemented a scanner and barcode system for inventory management, reducing inventory processing time by 50% and decreasing errors by 25%
- Managed inventory and entered accurate data into Microsoft applications, averaging 100 entries per day with a 99.5% accuracy rate
- Provided excellent customer service in person, over the phone, and via email/fax, maintaining a 100% customer satisfaction rating
- Performed general clerical duties and communicated effectively with vendors, resulting in a 30% decrease in administrative errors
Education
Chisholm Senior High SchoolChisholm, MN
High School Diploma
05.2003
Skills
- Data Entry: Proficient in accurately entering and managing large volumes of data in various database systems
- Customer Service: Skilled in providing exceptional customer service, resolving inquiries, and fostering positive relationships
- Communication: Strong verbal and written communication skills, adept at conveying information effectively to diverse audiences
- Organizational Skills: Demonstrated ability to organize and prioritize tasks efficiently to meet deadlines and achieve goals
- Attention to Detail: Highly detail-oriented with a focus on accuracy and precision in all aspects of work
- Microsoft Office Suite: Proficient in utilizing Microsoft applications, including Word, Excel, and Outlook, for administrative tasks and data management
- Problem-Solving: Proven track record of identifying issues, analyzing root causes, and implementing effective solutions
- Team Collaboration: Experienced in collaborating with team members to achieve objectives and improve processes
Certification
- Ethics and Code of Conduct Certification: Department of Defense
- Data Privacy and Security Certification: Department of Defense
- Drug-Free Employee Certification: Department of Defense
Timeline
Data Entry Specialist
FEMA Contracted Through Insight Global
02.2021 - 05.2022
Retail Data Entry Clerk
Winston Retail
01.2021 - 03.2023
Administrative Assistant
Cherry Greenhouse
05.2014 - 12.2017
Chisholm Senior High School
High School Diploma