Summary
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Molly Van Dyke

Chisholm,Minnesota
Molly Van Dyke

Summary

Efficient Data Entry Specialist: Turning Data Chaos into Organized Brilliance. Accurate and detail-oriented professional skilled in retrieving and analyzing data across multiple platforms. Tech-savvy leader with a knack for maintaining precise records and generating insightful reports. Thrives in independent work settings, ensuring consistency and accuracy at all times.

Work History

Delta Dental -Contracting Through Arrowhead Promotions

Benefits Specialist
10.2023 - Current

Job overview

  • Collaborated with team members to streamline processes and improve customer satisfaction, resulting in a 20% increase in client retention
  • Managed benefits inquiries and provided assistance to clients regarding Delta Dental insurance policies, achieving a 95% issue resolution rate.
  • Conducted data entry tasks to update and maintain customer information accurately, processing an average of 200 entries per day

Winston Retail

Retail Data Entry Clerk
01.2021 - 03.2023

Job overview

  • Provided expert-level point-of-sales purchase and shelf management services to maximize store sales, increasing revenue by 15%
  • Supported special promotions by setting up displays and observing customer reactions, leading to a 25% boost in promotional sales
  • Represented Winston Retail on a national level, contributing to the success of major brands, resulting in recognition as top performer for three consecutive quarters

FEMA Contracted Through Insight Global

Data Entry Specialist
02.2021 - 05.2022

Job overview

  • Conducted outbound calls to verify authenticity of submitted documents and conducted in-depth reviews, completing an average of 50 calls per day.
  • Maintained strict confidentiality with sensitive information, ensuring the protection of company and client data.
  • Utilized federal government databases to validate information and provided exceptional support to individuals in crisis, assisting over 500 individuals during tenure.
  • Gathered and leveraged data for informed decision-making and referral services, resulting in a 30% increase in successful referrals.

Cherry Greenhouse

Administrative Assistant
05.2014 - 12.2017

Job overview

  • Digitized all existing data from notebooks into digital formats, improving accessibility and organization, resulting in a 40% reduction in search time for information
  • Implemented a scanner and barcode system for inventory management, reducing inventory processing time by 50% and decreasing errors by 25%
  • Managed inventory and entered accurate data into Microsoft applications, averaging 100 entries per day with a 99.5% accuracy rate
  • Provided excellent customer service in person, over the phone, and via email/fax, maintaining a 100% customer satisfaction rating
  • Performed general clerical duties and communicated effectively with vendors, resulting in a 30% decrease in administrative errors

Education

Chisholm Senior High School
Chisholm, MN

High School Diploma
05.2003

Skills

  • Data Entry: Proficient in accurately entering and managing large volumes of data in various database systems
  • Customer Service: Skilled in providing exceptional customer service, resolving inquiries, and fostering positive relationships
  • Communication: Strong verbal and written communication skills, adept at conveying information effectively to diverse audiences
  • Organizational Skills: Demonstrated ability to organize and prioritize tasks efficiently to meet deadlines and achieve goals
  • Attention to Detail: Highly detail-oriented with a focus on accuracy and precision in all aspects of work
  • Microsoft Office Suite: Proficient in utilizing Microsoft applications, including Word, Excel, and Outlook, for administrative tasks and data management
  • Problem-Solving: Proven track record of identifying issues, analyzing root causes, and implementing effective solutions
  • Team Collaboration: Experienced in collaborating with team members to achieve objectives and improve processes

Certification

  • Ethics and Code of Conduct Certification: Department of Defense
  • Data Privacy and Security Certification: Department of Defense
  • Drug-Free Employee Certification: Department of Defense

Timeline

Benefits Specialist

Delta Dental -Contracting Through Arrowhead Promotions
10.2023 - Current

Data Entry Specialist

FEMA Contracted Through Insight Global
02.2021 - 05.2022

Retail Data Entry Clerk

Winston Retail
01.2021 - 03.2023

Administrative Assistant

Cherry Greenhouse
05.2014 - 12.2017

Chisholm Senior High School

High School Diploma

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Molly Van Dyke