MOLLY R. GRIGER
Hillsboro,OR
Summary
Hard-working, ambitious Product Specialist dedicated to ensuring accuracy in product development, providing due diligence and organization to assist in the success of implementation. Seeking an internal promotion that allows the fostering of business development and project coordination skills and allows further immersion in the Travel Industry.
Overview
6
6
years of professional experience
Work History
Product Specialist
Travelex Insurance Services
08.2022 - Current
- Continually expanded knowledge of Travelex Insurance product lines.
- Liaised between internal departments and underwriters to clarify policy language and develop internal reference documents.
- Offered assistance in implementing and developing new products.
- Tested new product enrollment methods prior to implementation.
- Facilitated reviews of all product collateral and policy language to ensure accuracy.
COMMUNICATIONS SPECIALIST
Travelex Insurance Services
01.2022 - 08.2022
- Liaised between organization and account managers, travel agents, and clients
- Communicated primarily through e-mail on basis of general information, procedural inquiries, and financial transactions
- Application of composition skills and organization were prominent in this role due to management of multitude of emails in different categories representative of Travelex Insurance Services as well as parent company, Cover-More.
CUSTOMER SOLUTIONS SPECIALIST
Travelex Insurance Services
01.2018 - 01.2022
- Educated people from all backgrounds around country on benefits and basics of travel insurance
- Worked closely with partnered travel agents around U.S. to assist in enrollment of clients and provide best service possible
- Applied skills in working with people of all backgrounds and adapting explanations and conversation to their level of understanding
- Executed e-mail and phone communication, assistance in training, roster assistance, and Help Line involvement
Education
Bachelor of Science - Project Management
Colorado State University Global
Remote08.2024
Bachelor of Science - General Studies
PORTLAND COMMUNITY COLLEGE
Portland, OregonSkills
- Documentation
- Proficient in Microsoft programs such as Excel, Word, and Outlook
- Due diligence in reviews
- Leadership, working with others, and ability to stay focused and neutral in high intensity situations and work atmospheres
- Collaborative Team Player
- Salesforce, Basecamp, JIRA, AutoCAD proficiency
- Excels in positions involving mathematical computations
Timeline
Product Specialist
Travelex Insurance Services
08.2022 - Current
COMMUNICATIONS SPECIALIST
Travelex Insurance Services
01.2022 - 08.2022
CUSTOMER SOLUTIONS SPECIALIST
Travelex Insurance Services
01.2018 - 01.2022
Bachelor of Science - Project Management
Colorado State University Global
Bachelor of Science - General Studies
PORTLAND COMMUNITY COLLEGE
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