Mona Amin
Richmond,TX
Summary
Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
MyPureMD Internal Medicine
Houston, TX
05.2023 - 08.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
Lead UC
Rocky Mountain Hospital for Children
Denver
06.2022 - 03.2023
- Optimized patient intake process, accelerating clinic efficiency
- Implemented new EMR system, augmenting data accuracy
- Fostered strong relationships with patients and healthcare team, facilitating seamless care delivery
- Managed patient records and scheduling meticulously, promoting smooth clinic operations
- Contributed to high patient satisfaction rates through efficient clinic operations
- Streamlined interdepartmental collaboration at Houston Methodist, enhancing patient-focused care
- Leveraged data analytics to boost UC operations, driving performance enhancements
- Actively contributed to quality improvement initiatives, resulting in increased patient safety and satisfaction
Lead UC/CNA
Parker Adventist Hospital (L&D)
Parker
08.2021 - 02.2023
- Spearheaded UC/CNA team, optimizing patient care operations
- Coached new staff, enhancing unit efficiency
- Delivered empathetic care, assisting in critical deliveries
- Monitored patient vitals, ensuring hospital protocol adherence
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
Nursing Unit Assistant
Porter Adventist Hospital (ER)
Denver, CO
05.2021 - 03.2022
- Transported patients to medical tests or treatments, using wheelchairs or stretchers when necessary.
- Performed vital signs checks on patients, including temperature, pulse rate, blood pressure and respiration levels.
- Provided administrative support to the nursing unit, such as answering phones, filing documents and scheduling appointments.
- Answered call lights promptly and responded to requests from patients in a timely manner.
- Restocked supplies in patient rooms and common areas of the nursing unit.
- Kept accurate records of patient progress notes and other pertinent data.
- Observed changes in patient behavior or condition and reported them to the appropriate personnel immediately.
- Assisted with meal delivery, ensuring that each patient received their prescribed diet.
Patient Representative
CareNow Urgent Care
Greenwood Village
09.2019 - 12.2020
- Provided customer service to patients by answering questions and addressing complaints.
- Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
- Collected patient payments, reconciled accounts receivable, and prepared financial reports.
- Greeted visitors and answered phones in a professional manner.
- Maintained records of patient interactions, documenting all inquiries and resolutions.
- Performed data entry tasks for patient information into electronic health record systems.
Medical Assistant
University of Colorado Hospital (OBGYN)
Aurora, CO
11.2016 - 09.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant
Skyridge Hospital (Oncology)
Littleton
01.2018 - 12.2018
- Managed medication administration in high-stress oncology department
- Liaised with medical team for optimal patient care, enhancing treatment outcomes
- Offered empathetic support to patients and families, boosting treatment adherence
Newborn Hearing Screener
Skyridge/Littleton Hospital (L&D)
Littleton
01.2018 - 12.2018
- Led newborn hearing screenings, ensuring accurate results
- Maintained detailed records in adherence to strict protocols
- Provided empathetic care to newborns and families during hearing screenings
- Educated parents on follow-up procedures and early intervention options
Medical Student Proctor
Anschutz Medical Campus
05.2015 - 11.2016
- Upheld exam protocols and optimized proctoring efficiency via data analytics
- Facilitated inclusive learning by providing diverse accommodations
- Promoted optimal exam performance by fostering a calm environment
Education
Bachelor of Science - Psychology
University of Colorado Denver
Denver, CO05.2020
Skills
- Patient Safety
- Cultural Competency
- Infection Control
- Patient Privacy
- Family-Centered Care
- Medical Terminology
- Teamwork
- Time Management
- Communication
- Patient Documentation
- Hourly Rounding
- Patient Satisfaction
- Health assessments
- Vital signs monitoring
- Room preparation
- Documentation
- Verbal and written communication
- Scheduling
- Data entry proficiency
- Patient care expertise
- Medical order implementation
- Problem-solving abilities
- Patient consent verification
- Time management abilities
- Multitasking Abilities
- Heartsaver CPR AED (CPR AED)
- Professionalism
- Patient Education
- Electronic Health Records
Certification
- CPR and First Aid Certified (BLS), American Heart Association
- NNAAP Certification (CNA), Pearson VUE
- Infant Hearing Screening test
- American Indian Studies Certification
Languages
- English, Experienced
- Farsi, Expert
Community Service
- Volunteer at University of Colorado Hospital, 06/01/14 - 08/01/14
- Teacher for Farsi Classes and Junior Youth, 05/01/14 - 2019
- Helping the Homeless CO, 08/01/18 - 2019
Personal Information
Title: Patient Care Assistant
Honorsandleadership
- Ethnic studies scholarship
- President of Neuroscience club at CU Denver
- Student Advisory committee to the Auraria
Languages
Persian
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Medical Assistant
MyPureMD Internal Medicine
05.2023 - 08.2024
Lead UC
Rocky Mountain Hospital for Children
06.2022 - 03.2023
Lead UC/CNA
Parker Adventist Hospital (L&D)
08.2021 - 02.2023
Nursing Unit Assistant
Porter Adventist Hospital (ER)
05.2021 - 03.2022
Patient Representative
CareNow Urgent Care
09.2019 - 12.2020
Medical Assistant
Skyridge Hospital (Oncology)
01.2018 - 12.2018
Newborn Hearing Screener
Skyridge/Littleton Hospital (L&D)
01.2018 - 12.2018
Medical Assistant
University of Colorado Hospital (OBGYN)
11.2016 - 09.2019
Medical Student Proctor
Anschutz Medical Campus
05.2015 - 11.2016
Bachelor of Science - Psychology
University of Colorado Denver
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