MONA GAMBLIN
Clay,KY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
12
12
years of professional experience
Work History
Secretary
FIRST CHOICE FINANCE
Providence, KY
09.2018 - Current
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Recorded expenses and maintained accounting records.
- Reviewed and balanced daily bank deposits and deposit report.
- Provided clerical support to company employees by copying, faxing and filing documents
Tax Specialist
H & R Block Tax Services
Providence, KY
01.2014 - Current
- Managed tax submissions and made sure all information complied with regulations.
- Reconciled and produced federal and state tax documents for corporate, private business and customers.
- Maintained thorough and current understanding of applicable tax laws.
- Collected and submitted required tax payments.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Provided information about available products and services to clients, resulting in increased business opportunities.
- Collected and submitted required tax payments
Education
No Degree - Executive Assistant And Executive Secretary
Henderson Community College
Henderson, KYHigh School Diploma -
Webster County High School
Dixon, KY05.1991
Skills
- Multitasking and Time Management
- Judgment and Decision Making
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Strong Organizational Skills
- Document and File Management
- Appointment Coordination
- Data Entry
Timeline
Secretary
FIRST CHOICE FINANCE
09.2018 - Current
Tax Specialist
H & R Block Tax Services
01.2014 - Current
No Degree - Executive Assistant And Executive Secretary
Henderson Community College
High School Diploma -
Webster County High School
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