Mona Lampropoulos
Midvale,UT
Summary
Focused Compliance Officer bringing twelve years of expertise in regulatory compliance, audit procedures, project oversight and risk management. Excellent history of delivering effective leadership and training to support staff development. Driven and strategic with an aptitude for program management. Advanced knowledge of audit methodologies, functions and compliance teams.
Overview
20
20
years of professional experience
Work History
Compliance Offical
Salt Lake City Corporation - Public Services
Salt Lake City , UT
11.2006 - 11.2017
- Maintained compliance frameworks, policies and documentation to support audits.
- Maintained and revised policy procedures for general operation of compliance program.
- Adhered to deadlines in optimizing regulatory and operational performance.
- Organized training programs to educate company staff on benefits and consequences of complying or defying regulations.
- Developed and implemented strategies necessary for minimizing risk of non-compliance.
- Established working relationships with regulatory agencies.
- Utilized risk management techniques and business knowledge to improve compliance programs.
- Developed and implemented compliance policies and procedures.
- Investigated potential violations of applicable rules and regulations.
- Provided support in responding to inquiries from government agencies.
- Responded promptly to complaints received from employees or constituents.
- Issued clear warnings to violators, outlining infractions, penalties and remediation steps.
- Collected fees and application documentation for violations and release for licenses and issued paperwork for follow-up actions.
Banquet Manager, Entertainment and Event Manager
Snowbird Ski and Summer Resort
Snowbird , UT
02.1998 - 03.2002
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Supervised food preparation, delivery and quality to ensure satisfaction.
- Communicated with venue personnel to coordinate event logistics.
- Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Assisted in setting up banquet tables, chairs, and linens for events.
- Organized banquet staff to ensure efficient service of guests.
- Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
- Developed and implemented strategies for successful event planning and execution.
- Coordinated with vendors to ensure timely delivery of services and materials.
- Managed the budget, ensuring that all expenses remained within allocated limits.
- Liaised with customers, sponsors, media partners, artists and other stakeholders to ensure satisfaction.
- Ensured compliance with health and safety regulations at events.
- Created promotional campaigns to increase attendance at events.
- Analyzed data from previous events to identify areas of improvement.
- Negotiated contracts with vendors for supplies or services required at the event.
- Sourced suitable venues for hosting entertainment activities such as concerts or shows.
- Compiled post-event reports summarizing financial performance, customer feedback.
- Designed contracts, collected fees and booked venues for events.
- Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
- Supported accurate financial recordkeeping by closely checking bills and approving payments.
- Sourced speakers and special guests for wide range of corporate, industry and charitable events.
Education
Bachelor of Arts - Graphic Design
Salt Lake Community College
Salt Lake City, UT05.2004
Skills
- Fine Collection
- Activity Monitoring
- Field Investigations
- Employee Relations
- Conflict Management
- Critical Thinking
- Payment Processing
- Data Entry
- [Software] Expertise
- Fee Calculations
Timeline
Compliance Offical
Salt Lake City Corporation - Public Services
11.2006 - 11.2017
Banquet Manager, Entertainment and Event Manager
Snowbird Ski and Summer Resort
02.1998 - 03.2002
Bachelor of Arts - Graphic Design
Salt Lake Community College
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