Mona Lim
San Francisco,CA
Summary
Professional retail worker equipped to lead cashier operations. Skilled in customer service, cash handling, and problem-solving. Focused on team collaboration and achieving results. Adaptable and reliable, with strong communication and organizational skills.
Overview
25
25
years of professional experience
Work History
Head Cashier
Grocery Outlet Bargain Market
South San Francisco, CA
10.2013 - 12.2024
- Supervised daily cash handling operations to ensure accuracy and efficiency.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Implemented process improvements that enhanced checkout speed and customer satisfaction.
Pharmacy Cashier
Walgreen's Pharmacy
San Francisco, CA
08.1999 - 10.2013
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Assisted customers with medication inquiries and pharmacy services.
- Maintained accurate cash register balances during shifts.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Skills
- Cash handling expertise
- Cash handling and reconciliation
- Able to lift 50 pounds
- Cashier training
- Transaction approvals
- Supply restocking
- Refunds and exchanges
Languages
Chinese (Cantonese)
Professional Working
Timeline
Head Cashier - Grocery Outlet Bargain Market
10.2013 - 12.2024
Pharmacy Cashier - Walgreen's Pharmacy
08.1999 - 10.2013
George Washington High School - High School Diploma,