Mona Marschall
Harper,TX
Summary
Strategic Director of Information Management with experience in EHR implementation and compliance oversight. Enhances training programs and enforces regulatory standards to optimize service delivery and protect patient confidentiality. Experienced in medical record management and regulatory compliance, leveraging strong communication skills to drive adherence to industry standards.
Overview
17
17
years of professional experience
Work History
Director of Information Management
Kerrville State Hospital
Kerrville, Texas
11.2022 - 01.2026
- Managed daily operations and staff at state mental health facility, ensuring optimal service delivery.
- Developed and coordinated staff training programs to enhance service delivery and ensure compliance.
- Collaborated with healthcare professionals to ensure effective patient treatment protocols.
- Ensured the facility maintained and was in compliance with current Information Management Policies and Procedures consistent with Joint Commission and agency standards.
- Ensured access to all applications including the LAN, electronic health record, and automated medication administration system was restricted to authorized individuals within areas necessary for performance of their assigned duties.
- Facilitated cross-departmental collaboration, streamlining workflows and expediting project timelines.
Quality Assurance Specialist
Kerrville State Hospital
Kerrville, Texas
03.2021 - 09.2021
- Assisted in compliance audits, ensuring adherence to state regulations.
- Documented findings and recommendations in reports, facilitating management's decision-making.
- Consulted with management and personnel to educate on QA standards.
- Collaborated with healthcare staff to identify, address, and resolve quality issues.
Director of Medical Records
Kerrville State Hospital
Kerrville, Texas
11.2008 - 03.2021
- Managed medical record filing systems to enhance retrieval efficiency and optimize storage practices.
- Supervised staff in maintaining patient confidentiality and data security protocols.
- Coordinated updates to electronic health record systems for accurate patient information.
- Reviewed medical records to ensure completeness and compliance with legal standards.
- Collaborated with healthcare providers to ensure accurate documentation practices.
- Managed the release of protected health information in response to subpoenas or court orders.
- Provided guidance on HIPAA regulations related to patient privacy and confidentiality of health information.
- Participated in meetings with department heads and other stakeholders regarding proposed changes to existing policies concerning the management of patient information.
- Conducted audits of medical records to ensure compliance with regulatory guidelines.
- Developed comprehensive policies and procedures for maintaining, storing, retrieving, archiving, and destroying medical records.
- Created reports summarizing various aspects of medical records operations such as turnaround times, compliance rates.
- Enforced state and federal legal requirements governing confidentiality and legal issues pertaining to health information.
- Ensured compliance with state laws regarding record retention schedules.
Education
High School Diploma -
Harper High School
Harper, TX05-1990
Skills
- EHR implementation
- Medical record management
- Knowledge of HIPAA and confidentiality statutes and laws
- Medical record regulations
- Skilled in using computers and applicable software
- Problem solving
- Team leadership
- Effective communication
Timeline
Director of Information Management
Kerrville State Hospital
11.2022 - 01.2026
Quality Assurance Specialist
Kerrville State Hospital
03.2021 - 09.2021
Director of Medical Records
Kerrville State Hospital
11.2008 - 03.2021
High School Diploma -
Harper High School