Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mona Mulvany

Colorado Springs,CO

Summary

Resourceful and detail-oriented crew trainer with 6 years of experience in customer-facing roles, demonstrating a strong commitment to customer service and team leadership. Proficient in various skills, including food handling and preparation, cash handling, and packaging. Proven ability to work independently and as part of a team. 3 years of wearhouse work with full experience of equipment and responsibilities such as attention to detail and cleanliness. Additional experience involves construction and landscaping with expertise in heavy equipment and safety retained.

Overview

5
5
years of professional experience

Work History

Sales Associate

Russell Gem and Jewelry
01.2024 - Current
  • Upstanding customer service
  • Fast paced social environment interactions
  • High energy and maintaining a great attitude with any situation
  • Point of sale system experience
  • Self manageable
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Amazon Fulfillment Associate

Amazon
08.2021 - Current
  • Fast paced environment
  • Independent thinking
  • Actions for what's best for customer fulfillment
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.

Self Employed Musician

Groupo Salazar
01.2021 - Current
  • High energy social interactions
  • 5 years of violin experience
  • Excellent improv skills

Assembly Line Worker/Warehouse

Texas Meter & Device
10.2024 - 01.2025
  • Working with wires and assembly for water meters.
  • Wearhouse machinery and lifting.
  • Fast paced environment and exceeding expectations for required assembly.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Construction Machine Operator

Frazee Construction
05.2021 - 07.2021
  • Heavy lifting
  • Responsibility
  • Working safely and productively
  • Working as a team

Cleaning Technician

Maid to Shine
06.2021 - 06.2021
  • Trained cleaning technician
  • Experience with costumers and treating their homes with respect
  • Attention to detail

Crew Trainer

Mcdonalds
07.2020 - 04.2021
  • Crew Trainer for most positions, and my main position is present window. Showing kindness to customers and being fast and sanitary is what I did best.
  • Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
  • Created and oversaw safety training programs for operations.

Education

High school diploma -

Palmer High School
Colorado Springs, CO
05.2021

Skills

  • Flexible
  • Proficient in typing
  • Cleaning Experience
  • Customer service
  • Communication skills
  • Reliable
  • Communication
  • English
  • Cashiering
  • Kitchen Experience
  • Food Production
  • Food Handling
  • Cash Handling
  • Team leader
  • Food Preparation
  • Packaging
  • Self- motivated
  • Quick learner
  • Patient
  • Food Safety

References

Russell Gem and Jewelry 

Business 719-352-6481 


Texas Meter and Comany 

Andrew Ward (Supervisor) 719-460-2848

Lady Jones 719-551-6227


Groupo Salazar 

Linda Gutierrez (Group Lead) 719-321-2241


Timeline

Assembly Line Worker/Warehouse

Texas Meter & Device
10.2024 - 01.2025

Sales Associate

Russell Gem and Jewelry
01.2024 - Current

Amazon Fulfillment Associate

Amazon
08.2021 - Current

Cleaning Technician

Maid to Shine
06.2021 - 06.2021

Construction Machine Operator

Frazee Construction
05.2021 - 07.2021

Self Employed Musician

Groupo Salazar
01.2021 - Current

Crew Trainer

Mcdonalds
07.2020 - 04.2021

High school diploma -

Palmer High School

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