Summary
Work History
Education
Skills
Timeline
Generic

Mona Quesada

Barstow,CA

Summary

Dedicated professional with strong customer service and time management skills. Experienced in streamlining processes and achieving sales goals in fast-paced environments.

Work History

Manager

Five Below
Ontario, CA
  • Led team in achieving sales goals through effective merchandising and inventory management
  • Streamlined operational processes, improving efficiency in store layout and product placement
  • Mentored staff, enhancing customer service skills and fostering a positive work environment
  • Oversaw daily operations, maintaining compliance with safety regulations and company procedures
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.

Concessions Worker

D' Place Station Cinema
Barstow, CA
06.2024 - 2024
  • Operated point-of-sale systems to process transactions efficiently.
  • Maintained cleanliness and organization of concession area for optimal service.
  • Assisted customers in selecting products, enhancing overall experience.
  • Prepared and served food and beverages according to safety standards.

Sales Associate

CVS Pharmacy
Ontario, CA
05.2024 - 2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale system efficiently to process transactions and handle cash accurately.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness throughout the sales floor.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction ratings.

Manager

Walgreens
Victorville, CA
02.2019 - 2024
  • Implemented loss prevention strategies, reducing shrinkage while maintaining customer satisfaction
  • Accomplished multiple tasks within established timeframes.
  • Trained new hires on what to do, and what not to do
  • Did end of the day drops for Brinks.
  • In charge of employees tasks
  • Inventory scans of all products in store and in back
  • Unloading shipment upon arrival
  • Setting all merchandise on sales floor for purchase

Cook

Burger King
Victorville, CA
01.2019 - 2021
  • Prepared food items according to standardized recipes and safety guidelines.
  • Operated kitchen equipment, including grills, fryers, and broilers efficiently.
  • Maintained cleanliness and organization of workstations and kitchen areas.
  • Assisted in inventory management by tracking stock levels and reporting shortages.
  • Trained new staff on food preparation techniques and safety protocols.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Education

High School Diploma -

Mojave River Academy
Victorville, CA
05-2015

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Goal setting

Timeline

Concessions Worker

D' Place Station Cinema
06.2024 - 2024

Sales Associate

CVS Pharmacy
05.2024 - 2024

Manager

Walgreens
02.2019 - 2024

Cook

Burger King
01.2019 - 2021

Manager

Five Below

High School Diploma -

Mojave River Academy