Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Mona Raab

Phoenix,AZ

Summary

Knowledgeable Behavior Technician with over 4 years of experience. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills. Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Behavior Technician Lead

New Day Behavioral
Phoenix, AZ
11.2023 - Current
  • Facilitated workshops on topics such as coping skills, healthy lifestyle choices, and relapse prevention techniques.
  • Supported and counseled clients with drug and alcohol addiction.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Complied with company policies, objectives and communication goals.
  • Coordinated employee schedules according to shift changes and availability.

Detox Technician Supervisor

Crossroads Detox
Phoenix , AZ
11.2022 - 11.2023
  • Assisted patients in developing personalized detox plans.
  • Monitored vital signs of detoxing patients.
  • Provided emotional support to patients during the process of detoxification.
  • Educated patients on the risks and benefits of continuing with treatment or stopping substance use.
  • Conducted urine drug screens for accuracy of patient records.
  • Maintained a safe, secure environment for all detoxing patients.
  • Advised medical personnel on the progress of each patient's detoxification plan.
  • Facilitated individual counseling sessions with detoxing clients.
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Developed and implemented policies and procedures for efficient workflow.
  • Maintained accurate records for tracking progress and performance of team members.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Delegated work to staff, setting priorities and goals.

Education

Peer Support

S.T.A.R Recovery
Phoenix, AZ
12-2021

High School Diploma -

Prescott High School
Prescott, AZ
09-1985

Skills

  • Social Skill Development
  • Case Management
  • Client Relationship Development
  • Communication
  • Behavioral Management
  • Report Writing
  • Individualized Education Plans
  • Positive and Negative Reinforcements
  • Positive Reinforcement

Affiliations

  • On my time off I am a leader at my church doing multiple duties such as Outreach and teaching the youth group.

Certification

  • CPR
  • CPI
  • BLS
  • Fingerprint card.
  • Valid Driver license.

Timeline

Behavior Technician Lead

New Day Behavioral
11.2023 - Current

Detox Technician Supervisor

Crossroads Detox
11.2022 - 11.2023

Peer Support

S.T.A.R Recovery

High School Diploma -

Prescott High School

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Mona Raab