Mona Urias-Herrera
Salinas,CA
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
9
9
years of professional experience
1987
1987
years of post-secondary education
Work History
Dispatching Clerk
Drew Massa Cooling
Salinas, CA
11.2023 - 02.2025
- Processed customer orders efficiently and accurately in a fast-paced environment.
- Maintained inventory records and assisted in stock organization and replenishment.
- Operated office equipment, including copiers and scanners, for daily administrative tasks.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Scanned documents into digital formats ensuring accuracy of content.
Shipping and Receiving Clerk
Church Brothers LLC
San Juan Bautista, California
03.2019 - 12.2022
- Processed incoming shipments and verified items against purchase orders.
- Organized warehouse inventory using best practices for storage and accessibility.
- Coordinated outgoing shipments ensuring proper packaging and documentation.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated computers to access information related to shipping activities.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Identified order discrepancies and damaged items and notified supervisor.
- Researched discrepancies between physical count of items versus inventory system reports.
Shipping Clerk
Salad Farms
Hollister, California
04.2016 - 02.2019
- Processed incoming shipments and verified accuracy of product deliveries.
- Managed inventory levels and organized stock for efficient retrieval.
- Coordinated with suppliers to schedule timely deliveries and resolve issues.
- Trained new staff on warehouse procedures and safety protocols.
- Collaborated with team members to streamline packing and shipping processes.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Verified shipping documents for accuracy.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Education
Antelope Union High
Wellton, AZSkills
- Order processing
- Inventory management
- Office equipment operation
- Document scanning
- Shipping coordination
- Data entry
- Record keeping
- Problem solving
- Attention to detail
- Effective communication
- Time management
Languages
Spanish
Full Professional
English
Professional
Timeline
Dispatching Clerk
Drew Massa Cooling
11.2023 - 02.2025
Shipping and Receiving Clerk
Church Brothers LLC
03.2019 - 12.2022
Shipping Clerk
Salad Farms
04.2016 - 02.2019
Antelope Union High