Monae Jackson
Alexandria,VA
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service
Dollar Tree
11.2024 - Current
- Manages Customer Transactions
- Process payments ( Handle Cash, credit, and other forms of payments)
- Clean and organized checkout area
- Assist with other store task
- Listen and assist with customer concerns
- Assist with refund and returns
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answering phone calls up to 5 incoming Daily
General Merchandiser
Target
08.2022 - 05.2024
- Help with truck line and Truck unload
- Back room stock/ Inventory
- Assist with Customers
- Backup in other Departments
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Restock at least 3 carts during Shift
Assistant Manager
Rainbow Shops
11.2017 - 02.2022
- Manages Customer Transactions
- Process payments ( Handle Cash, credit, and other forms of payments)
- Clean and organized checkout area
- Assist with other store task
- Listen and assist with customer concerns
- Assist with refund and returns
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
No Degree - Bookkeeping
Northern Virginia Community College
Alexandria, VAHigh school diploma - undefined
West Potomac High School
Alexandria, VA06.2015
Skills
- Assistant Manager Experience
- POS
- Cash Handling
- Merchandising
- Inventory Control
- Pricing
- Organizational Skills
- Customer Service
- Computer Operation
- Work ethic and integrity
- Patience and empathy
- Time management
Timeline
Cashier/Customer Service
Dollar Tree
11.2024 - Current
General Merchandiser
Target
08.2022 - 05.2024
Assistant Manager
Rainbow Shops
11.2017 - 02.2022
High school diploma - undefined
West Potomac High School
No Degree - Bookkeeping
Northern Virginia Community College
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