Coordinate with vendors and suppliers to ensure that product availability and delivery timelines are met.
Monitor changes in demand from customers, and respond accordingly by adjusting production schedules or sourcing new materials.
Maintain detailed records of all incoming orders, including quantities ordered, payment terms, shipment methods, and special instructions.
Identify opportunities for cost savings within the order management process through improved efficiencies, or vendor negotiations.
Act as a liaison between internal departments, such as finance, marketing, and manufacturing, to resolve any issues related to the ordering process.
Assisted in developing a comprehensive business analysis strategy for clients' projects.
Actively participated in training sessions designed to improve technical skills.
Developed and maintained good rapport and cooperative working relationships with clients and staff.
Identify opportunities for data optimization and automation of processes. Created technical documents outlining processes, procedures, and standards used in Business Intelligence development efforts.
General Merchandiser
Costco
Citrus Heights, CA
07.2021 - Current
Managed inventory by performing physical counts, identifying variances, and reconciling records.
Tracked company inventory, and organized replenishment of product when necessary.
Performed scheduled inventory counts and supply audits.
Delegated tasks and set goals among a team of 4 to 6 people.
Kept the sales floor attractive and customer-ready by regularly recovering departments with fronted, organized, and well-stocked merchandise.
Built rapport with customers through friendly conversation and high-quality service.
Provide leadership and mentoring to new employees to supply them with knowledge of various company goals.
Operations Specialist
ACE Warehouse
Rocklin, CA
12.2020 - 04.2021
Identified operational and performance issues, and worked with management to resolve concerns.
Oversaw products leaving the warehouse to ensure the accuracy and integrity of shipments.
Performed scheduled inventory counts and supply audits.
Built strong operational teams to meet process and production demands.
Reduced process lags and trained team members on best company practices and protocols.
Worked in a teamwork like setting with 30+ people to accomplish daily goals.
Safely operated warehouse equipment.
Logistics Specialist
Nordstrom
Walnut Creek, CA
05.2018 - 07.2020
Adhered to government standards, protecting sensitive and confidential information from possible data breaches.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Examined freight to determine loading sequences.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Outlined production commitments and product timetables using sales forecast information and consumer trends.
Implemented clear and effective planning strategies to meet supply chain needs, meet demand, and optimize distribution.
Promoted safe working conditions by monitoring safety procedures and equipment.
Regularly delegated tasks among a team of 4 to 8 people daily.
Education
Associate of Arts - Business Administration and Management
Folsom Lake College
Folsom, CA
08.2022
Certification of Expertise - Microsoft Office - Computer Software And Media Applications
Folsom Lake College
Folsom, CA
08.2022
Skills
Leadership
Time Management
Team Management
Problem Resolution
Certified Expert in Microsoft Office/Excel
Computer Expert
Logistics
Shipping & Receiving
Supply Chain
Forklift & Pallet Jack
Materials Handling & Packaging
Warehouse Operations
Quality Control
Inventory Coordination
Organization
Case Management
Planning & Coordination
Customer Relationship Management
Vendor Relationship Management
Timeline
Order Management Specialist - Project Business
SMA America
08.2023 - Current
General Merchandiser
Costco
07.2021 - Current
Operations Specialist
ACE Warehouse
12.2020 - 04.2021
Logistics Specialist
Nordstrom
05.2018 - 07.2020
Associate of Arts - Business Administration and Management
Folsom Lake College
Certification of Expertise - Microsoft Office - Computer Software And Media Applications