MONAE PRICE
San Diego,US
Summary
Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities.
Overview
12
12
years of professional experience
Work History
Administrator
South Sundanese Community Center
San Diego, USA
09.2023 - Current
- Assist in the organization and maintenance of administrative documents, including filing, recordkeeping, and data entry
- Provide support to clients in accessing services, scheduling appointments, and ensuring their needs are met
- Assist in planning and coordinating events, workshops, and meetings, including logistics, materials, and communication
- Manage email and phone communications, including responding to inquiries and routing messages to the appropriate staff
- Assist with inventory management, ordering supplies, and maintaining a clean and organized office environment
- Accurately enter and maintain client and program data in databases or spreadsheets
Venue Sales Consultant
FEMX Quarters
San Diego, USA
11.2020 - 10.2022
- Managed all aspects of sales, including phone calls, leads, and bookings for clients
- Produced accurate forecasts and reported sales activities effectively.
- Leveraged email and social media to engage prospects and drive the sales process.
- Collaborated with management to create annual sales plans and achieve targets.
- managed client transactions and billing data.
- Maintained and nurtured leads, overseeing client transactions and billing record.
Human Resource/Administrative Assistant
Open Leaders
San Diego, USA
09.2020 - 11.2021
- Posted job ads on careers pages and screened incoming resumes
- Maintained human resources records, including hiring, termination, and job classification changes
- Ensured organized and up-to-date paper and virtual files
- Documented and tracked HR actions, completed forms, reports, logs, and records
- Acted as the database administrator, handling data entry, file organization, and form creation
- Scheduled meetings for interviewees, employees, and department heads
- Assisted in interviews and the interview process
- Processed employees' requests, coordinated HR projects, meetings, and training
- Managed the organization's telephone system and addressed queries
- Provided orientations for new employees and answered questions
- Processed incoming mail, created and distributed documents, and maintained records related to grievances and performance reviews
Customer Advocate
Speedy Cash Loans
San Diego, USA
05.2017 - 06.2019
- Resolved account and service problems, documenting customer concerns and resolutions
- Educated customers about billing, payment processing, and support policies
- Assisted customers with account setup, loan applications, and new services
- Checked transaction papers for details and fraud markers
- Logged cashier's checks and other transactions, maintaining account accuracy
- Processed customer adjustments, navigated computer systems, and utilized search tools
Barista And Key
Cafe Figaro
San Diego, USA
05.2015 - 09.2017
- Consistently met and exceeded sales targets through exceptional customer service and engagement.
- Managed various store operations, including cash register operations, cleaning, and product merchandising.
- Optimized store opening and closing procedures, contributing to operational efficiency.
- Utilized in-depth product knowledge to recommend items based on individual customer needs, enhancing satisfaction.
Assistant Store Manager And Keyholder
Eden Boutique
San Diego, USA
03.2013 - 04.2017
- Provided coaching sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Controlled store inventory and reviewed cash handling and operations reports
- Kept orderly and accurate accounting records by monitoring sales documentation
- Built employee knowledge with training and mentoring
- Coached employees on customer service and selling techniques
- Assisted in recruiting process, hiring and retaining top talent
Hookah Server and Hostess
Mina Lounge
San Diego, USA
10.2014 - 11.2016
- Optimized operational efficiency during slower periods by restocking essential supplies for both employees and customers, including ice, condiments, utensils, napkins, trays, and delivery bags
- Utilized a POS system to efficiently place orders, manage bills, and address concerns of dissatisfied customers by providing complimentary items
- Maintained cleanliness in the outdoor eating area and indoor dining room by consistently wiping tables, emptying trash receptacles, and replenishing napkin dispensers
- Ensured the accuracy of the register through precise billing, payment processing, and cash management practices
- Welcomed and seated guests, presented menus, and provided detailed information about specials to promote specific items
Retail Sales Associate
Charlotte Russe
San Diego, USA
08.2013 - 01.2015
- Managed sales transactions, including pricing checks, item scanning, discounts, and receipt printing
- Maintained digital records of reports, expenses, receipts, and sales documents
- Monitored sales floor and merchandise displays for presentation quality, taking corrective actions such as restocking and reorganizing products
- Utilized a POS system for processing sales, returns, online orders, and gift card activations
- Offered accurate information about promotions, customer programs, and products, contributing to high customer retention
Hair Salon Receptionist
Salon Serene
El Cajon, USA
11.2012 - 12.2014
- Fostered client relationships and promoted products and services
- Achieved sales targets by promoting treatments and products.
- Managed inventory and equipment maintenance
- Operated telephone switchboard and organized documents
- Scheduled appointments and updated calendars
- Used software to track expenses and data
Education
Bellus Academy
El Cajon, CA, US01-2018
High School Diploma -
Mission Bay High School
San Diego, CA, US06.2013
Skills
- Sales and Marketing: B2B sales, consultative selling, direct sales, marketing strategies, social media management
- Administrative Support: Project management, HR support, data entry and management, document organization
- Customer Service: Client engagement, relationship management, problem-solving
- Technical Proficiency: Proficient in
CRM software, data analysis tools, and computer networking - Communication strong verbal and written communication
Additionalinformation
Privacy and Confidentiality, Critical Thinking, Negotiation, Data Entry and Database Software, Data Research and Analysis, Project Management, HR Support, Administrative Support, Direct Sales, Client Engagement, Client Relationship Management, Business Development, Verbal and Written Communication, English (10 years), Marketing Strategies, Strategic Planning, Creative Solutions, Billing & Invoice, Contract Negotiation
Reference
Chuol Tut
Contact Information: (619) 788 - 6511
Timeline
Administrator
South Sundanese Community Center
09.2023 - Current
Venue Sales Consultant
FEMX Quarters
11.2020 - 10.2022
Human Resource/Administrative Assistant
Open Leaders
09.2020 - 11.2021
Customer Advocate
Speedy Cash Loans
05.2017 - 06.2019
Barista And Key
Cafe Figaro
05.2015 - 09.2017
Hookah Server and Hostess
Mina Lounge
10.2014 - 11.2016
Retail Sales Associate
Charlotte Russe
08.2013 - 01.2015
Assistant Store Manager And Keyholder
Eden Boutique
03.2013 - 04.2017
Hair Salon Receptionist
Salon Serene
11.2012 - 12.2014
Bellus Academy
High School Diploma -
Mission Bay High School