Monarch Montgomery
Columbus,OH
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook
A+ Staffing Solutions
Columbus, US
08.2024 - 12.2024
- Assigned to work in one of OSU's larger dining halls, where I worked to prepare food for a buffet-style cafeteria.
- Made use of time management skills on a regular basis to ensure a smooth transition between breakfast and lunch service offerings.
- Streamlined large-scale food preparation processes, ensuring safety and compliance with tight deadlines
Line/Prep Cook
Winking Lizard Tavern
Reynoldsburg, US
04.2023 - 08.2024
- Prepared food in compliance with corporate specifications and state regulations.
- Maintained daily stock levels to ensure readiness upon shift change.
- Fulfilled an average of 150 orders daily, meeting strict timelines.
- Collaborated effectively with team members to enhance operational efficiency.
Front of House Staff
City Barbeque
Reynoldsburg, US
01.2023 - 04.2023
- Communicated efficiently during high-volume operations, harnessing effective interpersonal skills to resolve customer inquiries
- Developed and maintain positive relationships with clients, utilizing analytical skills to recommend solutions to support customers
- Collaborated effectively as a part of a team dynamic; with 4-7 colleagues to attain a 85% average customer satisfaction rating
Crew Leader
Dairy Queen
Columbus, US
05.2021 - 04.2022
- Handled customer complaints as well as assists crew members
- Delegated positions based on need for each shift
- Handled money at shift exchange/closing
- Responsible for answering the phone where cake orders could be placed or customers would report issues
Crew Member
Dairy Queen
Columbus, US
06.2020 - 04.2022
- Operated efficiently in a faced paced environment, completing orders in five minutes or less
- Flexible and coachable mindset; able to work wherever needed
- Provided exceptional customer service, considered among the best and cited as one of the main reasons toward my promotion to Crew Leader
Education
High School Diploma -
Columbus Alternative High School
Columbus, OH06.2021
Skills
- Restaurant experience
- Problem-solving
- Food preparation
- Basic knife skills
- Attention to detail
- Time Management
Certification
Driver's License
Personal Information
Authorized To Work: US
Languages
Spanish
Limited
Timeline
Line Cook
A+ Staffing Solutions
08.2024 - 12.2024
Line/Prep Cook
Winking Lizard Tavern
04.2023 - 08.2024
Front of House Staff
City Barbeque
01.2023 - 04.2023
Crew Leader
Dairy Queen
05.2021 - 04.2022
Crew Member
Dairy Queen
06.2020 - 04.2022
High School Diploma -
Columbus Alternative High School