Mo'Nay Williams
Cleveland
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace and always in the healthcare field. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Picker /Customer Service Representative
Oreilly Auto Pats
Twinsburg
03.2022 - Current
- Operated handheld scanners to track inventory and locate items efficiently.
- Sorted and organized products for accurate order fulfillment and shipping preparation.
- Pulled and packed product using various tools and equipment to meet order goals.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
- Maintained a clean and organized work area to ensure safety.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
Home Health Aide
Rosemary
Cleveland
06.2019 - 02.2022
- Assisted clients with daily living activities and personal hygiene needs.
- Administered medications according to care plans and health guidelines.
- Maintained a clean and safe environment for clients at all times.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
Nursing Assistant
Cleveland Clinic
Cleveland
03.2017 - 06.2019
- Monitored patients' vital signs and reported changes to the medical team.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records system.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Educated patients on health maintenance and post-discharge instructions.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
Caregiver
Brookdale Assisted Living
Willoughby
01.2015 - 02.2017
- Assisted clients with daily living activities and personal care.
- Maintained a clean and safe environment for clients.
- Communicated effectively with clients to understand their needs.
- Supported clients in mobility and transportation tasks.
- Monitored clients' health status and reported changes to supervisors.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Education
High School Diploma -
Henry Johnson Academy
Cleveland, OH08-2015
Skills
- Inventory management
- Order fulfillment
- Handheld scanner operation
- Safety compliance
- Equipment handling
- Customer service
- Vital signs monitoring
- Electronic health records
- Medication administration
- Customer relationship management
- Patient documentation
Certification
Certified CPR-BLS/AED 2017
Timeline
Picker /Customer Service Representative
Oreilly Auto Pats
03.2022 - Current
Home Health Aide
Rosemary
06.2019 - 02.2022
Nursing Assistant
Cleveland Clinic
03.2017 - 06.2019
Caregiver
Brookdale Assisted Living
01.2015 - 02.2017
High School Diploma -
Henry Johnson Academy