Overview
Work History
Education
Skills
Timeline
Generic

Monaziah Smith

Atlanta,United States

Overview

3
3
years of professional experience

Work History

Qualification Specialist

American Express
Atlanta, Georgia
06.2024 - Current
  • Collaborated with cross-functional teams to streamline application processes.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Demonstrated product features to enhance customer understanding and interest.

Account Manager

American Express
Atlanta, GA
06.2022 - 06.2024
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Renewed existing accounts by cementing trusting relationships with customers.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.

Education

Bachelor of Arts - Psychobiology

Arizona State University
Tempe, AZ

Skills

  • Application processing
  • Customer demonstrations
  • Sales techniques
  • Cross-functional collaboration

Timeline

Qualification Specialist

American Express
06.2024 - Current

Account Manager

American Express
06.2022 - 06.2024

Bachelor of Arts - Psychobiology

Arizona State University
Monaziah Smith