Monei Lyons
Washington,DC
Summary
Motivated Paraprofessional with solid 3 -year track record of managing diverse children in classroom settings. Well-versed in lesson plan assistance, recordkeeping and teacher assistance. Dedicated to helping students learn and grow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Educational Aide
Miner Elementary School
Washington, DC
09.2022 - Current
- Monitors and assists students in getting to and from their classroom, schoolyard, gymnasium, cafeteria, and other settings as needed.
- Discusses assigned duties with classroom teachers to coordinate instructional efforts
- Assists in planning daily activities, lesson plans, and teaching aids for use in the classroom.
- Provided assistance to teachers in the classroom by preparing materials, setting up equipment and organizing instructional activities.
- Assisted with developing educational plans for students that met their individual needs.
Customer Service Representative
KYZZI'S KATERING
Washington, DC
04.2020 - Current
- Documented conversations with customers to track requests, problems, and solutions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Peer Educator at Campaign 9:30
UNIVERSITY OF THE DISTRICT OF COLUMBIA
Washington, DC
05.2019 - 08.2019
- Educated and led groups focused on health awareness and education to the collegiate community about safe sexual practices.
- Provided health education and resources to students in the residence halls.
- Developed, coordinated and facilitated educational programs for student groups.
- Conducted outreach activities within the community to promote healthy behaviors.
Retail Assistant
URBAN OUTFITTERS, INC.
Washington, DC
05.2019 - 08.2019
- Engaged positively with customers to ensure a positive and professional setting.
- Answered questions about current promotions and resolved issues according to store policies.
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
Education
Bachelor of Science - Psychology
University of The District of Columbia
Washington05.2025
Associate of Arts - Liberal Arts
University of The District of Columbia
05-2021
High School Diploma -
Ellington School of The Arts
Washington, DC06.2016
Skills
- Microsoft Office Proficient
- Background in Early Childhood Education (3 years)
- Critical Thinking and Analysis
- Goal Oriented Teamwork
- Reviewed account and service histories to identify trends and issues
- Critically assessed and resolved customer concerns
- Cultivated impactful relationships with customers and drove business development by delivering
- Classroom management
- Communication
- Mathematics
- Child care
- Patience
- Applied behavior analysis
- Autism
- Behavior management
- Classroom environment
- Special education
- Instructional materials
- Learning environment
- Lesson planning
- Behavioral issues
- Clerical skills
- Curriculum development
- First Aid and CPR certified
- Flexibility
- Teaching
- PowerPoint
- Ability to explain complex information
- Afterschool Education
- Creativity and Innovation
- IEP compliance
Certification
- CPR/First Aid Certification
- Diversity, Equity, and Inclusion in the Workplace Certification
- OrdainedMinister
- Privacy at DHS
- Cyber Awareness Challenge 2021
- OPSEC Awareness for Military Members, DoD Employees, and Contractors
- Unauthorized Disclosure (UD) of Classified Information and CUI
- Insider Threat Awareness
Timeline
Educational Aide
Miner Elementary School
09.2022 - Current
Customer Service Representative
KYZZI'S KATERING
04.2020 - Current
Peer Educator at Campaign 9:30
UNIVERSITY OF THE DISTRICT OF COLUMBIA
05.2019 - 08.2019
Retail Assistant
URBAN OUTFITTERS, INC.
05.2019 - 08.2019
Bachelor of Science - Psychology
University of The District of Columbia
Associate of Arts - Liberal Arts
University of The District of Columbia
High School Diploma -
Ellington School of The Arts
- CPR/First Aid Certification
- Diversity, Equity, and Inclusion in the Workplace Certification
- OrdainedMinister
- Privacy at DHS
- Cyber Awareness Challenge 2021
- OPSEC Awareness for Military Members, DoD Employees, and Contractors
- Unauthorized Disclosure (UD) of Classified Information and CUI
- Insider Threat Awareness
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