Summary
Overview
Work History
Education
Skills
Timeline
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Moneisha Woods

Moneisha Woods

Smyrna,TN

Summary

Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role. Im currently in school for becoming a certified sterile processing technician and Finding a job where i can get hands on training to understand the material better would be a great opportunity for me. I know becoming a sterile processing technician is my dream and know this is my passion and i cant wait to start the job. I love learning an everyday would be a learning experience for me. I have the ability to follow protocols and documentation. Worked in fast pace environments requiring accuracy and efficiency. Open to an on the job training and pursing certification withing 12 months.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Dunkin' Donuts
01.2025 - Current
  • Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
  • Supported inventory management by tracking stock levels and placing orders as needed.
  • Trained new staff on operational procedures and customer service standards.
  • Collaborated with team to maintain cleanliness and organization of work areas.
  • Addressed customer inquiries and resolved complaints to improve overall experience.
  • Maintained compliance with health and safety regulations during daily operations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

Merchandise Handler

Gap Factory
10.2021 - 02.2024
  • Assisted in inventory management by tracking stock levels and conducting regular counts.
  • Utilized barcode scanners for efficient labeling and tracking of inventory items.
  • Followed established protocols for handling hazardous materials safely during operations.
  • Participated in training sessions to enhance knowledge of warehouse procedures and best practices.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
  • Maintained a clean, organized, and safe store environment for customers and coworkers alike.
  • Managed product returns efficiently to minimize loss and maintain an organized backroom area.
  • Maintained cleanliness and organization of work area, ensuring compliance with safety standards.
  • Collaborated with team members to unload shipments and verify accuracy of received goods.

Education

No Degree - Nursing

Volunteer State Community College
Gallatin, TN

No Degree - Sterile Processing Technician

Penn Foster Career School
Scranton, PA

High School Diploma -

Gallatin High School
Gallatin, TN
05-2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Team motivation

Timeline

Assistant Manager

Dunkin' Donuts
01.2025 - Current

Merchandise Handler

Gap Factory
10.2021 - 02.2024

No Degree - Nursing

Volunteer State Community College

No Degree - Sterile Processing Technician

Penn Foster Career School

High School Diploma -

Gallatin High School