Monet Otieno
Fort Worth
Summary
Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into new field, leveraging strengths in research and project management. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.
Overview
3
3
years of professional experience
Work History
Tax Return Preparers
TG Install Solutions
11.2023 - Current
- Maintained up-to-date knowledge of federal, state, and local tax laws to provide clients with accurate guidance.
- Resolved discrepancies in financial records by conducting detailed investigations into client accounts.
- Provided exceptional customer service by promptly addressing concerns or questions from clients regarding their taxes or finances.
- Prepared accurate financial reports for clients'' review, ensuring transparency and trustworthiness in all transactions.
- Contributed towards building firm reputation for accuracy, reliability, and client satisfaction through consistent high-quality work.
- Maximized client satisfaction by providing comprehensive tax return preparation services.
Restaurant Team Member
Whataburger
06.2022 - 10.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
No Degree -
The University of Texas At Arlington
Arlington, TXTarrant County College
Fort Worth, TXHigh School Diploma -
C.F Brewer High School
Fort Worth, TX05-2024
Skills
- Deadline management
- Document review
- Client confidentiality
- Complex Problem-solving
- Strong teamwork
- Verbal and written communication
- Positive attitude
- Fast learner
- Active learning
Timeline
Tax Return Preparers
TG Install Solutions
11.2023 - Current
Restaurant Team Member
Whataburger
06.2022 - 10.2022
No Degree -
The University of Texas At Arlington
Tarrant County College
High School Diploma -
C.F Brewer High School
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