Compliance and account management professional with 8+ years of experience in monitoring, document review, and reporting. Known for accurate records, strong organization, and clear communication. Willing to work hard and take on any role and develop acquired skills while making a positive contribution to the team.
Work History
Account / Compliance Manger
5 Years 6 Months
Access Professionals | 05.2021 - Current
Led compliance program oversight, aligning policies with regulatory requirements and internal controls.
Monitored audit findings, corrected gaps, and strengthened documentation accuracy across compliance records.
Managed staff training on procedures, privacy standards, and regulatory expectations.
Reviewed client files, credentials, and supporting documents for completeness and adherence.
Timesheet Reporting
Accounts Receivable Collections
Banking
Prevailing Wage Compliance / Reporting
Scheduling for Technicians
Implemented effective compliance policies and procedures to meet regulatory requirements.
Performed regular compliance reviews and audits, identifying non-compliance issues.
Customer Billing / Project Compliance
Customer Service / Phone Calls
Program Assistant
3 Years 1 Month
Public Consulting Group | 04.2018 - 05.2021
Supervised work of program interns, educating each on program operations and proper procedures.
Created agendas, meeting notes and other documents to enhance collaborative process.
Collaborated with managers , supervisors and my team to obtain and finalize positive coverage of program operations and objectives.
Scheduled appointmentstments
Coordinated planning and program development between news teams and other programming staff.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Evaluated and enhanced all program operations.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Conducted research using various media sources to obtain relevant data for staff requirements.
Produced well-written, comprehensive reports and documents.
Kept tracking system of client information for program.
Oversaw program records, organized files and retrieved materials
NextSource - Clerical Assistant
3 Months
Public Consulting Group | 01.2018 - 04.2018
Kept office records organized and supplies well-stocked for optimal team performance.
Coordinated planning and program development between news teams and other programming staff.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
Evaluated and enhanced all program operations.
Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
Conducted research using various media sources to obtain relevant data for staff requirements.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Prepared and secured records to maintain confidentiality while facilitating easy retrieval by authorized personnel involved in day-to-day operations.
Prepared engaging welfare to work presentations using powerpoint.
Education
High School Diploma
Samuel F.B Morse High School | San Diego, CA
Skills
Customer Service
Compliance monitoring
Internal audits
Audit management
Regulatory adaptability
Multitasking
Data evaluation
Organizational skills
Multitasking Abilities
Team collaboration
Excellent communication
Reliability
Data evaluation
Accomplishments
Notary -2022-2026
Certification
Certification of Completion - Prevailing Wage Concepts