Monét Whiteside
Administrator
Charlotte,NC
Summary
Resourceful Wellness Advisor skilled in developing and executing health education plans to improve outcomes. Well-versed in health promotion principles and health risk analysis and assessment. Leverages excellent organizational skills to engage individuals and groups in health-related activities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Office Associate
CarMax
08.2023 - Current
- Developed correspondence letters, memos, and emails.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Improved customer satisfaction by resolving complaints promptly and professionally.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
Lead Wellness Advisor
Massage Envy
04.2023 - 08.2023
- Streamlined operations, implementing efficient processes for appointment scheduling and follow-up consultations.
- Developed strong relationships with over 200 clients, fostering trust and loyalty through attentive service.
- Managed team of 4 Wellness Advisors, ensuring consistent delivery of high-quality services across all interactions.
- Assisted management in creating marketing materials to raise awareness of company's wellness offerings.
- Met and trained Wellness Advisors to meet sales goal of 25% for full time and 10% for part time.
Wellness Advisor Sales Associate
Massage Envy
05.2022 - 04.2023
- Enhanced client wellness by developing personalized health plans and recommendations.
- Served as liaison between clients and healthcare providers, facilitating communication regarding care plans or recommendations as needed.
- Conducted health screenings and assessments to identify health needs and risk factors for individuals and communities.
- Educated over 1000 clients on available wellness programs, products, and services to optimize their benefits.
Training Assistant
TopGolf
04.2021 - 05.2022
- Assisted in evaluation of training effectiveness through data analysis, leading to continuous
- Utilized adult learning principles within instructional design processes, fostering increased engagement among participants.
- Provided administrative support during 20 large-scale conferences/ seminars, contributing to seamless execution of events.
- Facilitated open communication channels between trainers and participants regarding feedback or concerns, promoting positive learning environment for all parties involved.
- Trained and mentored 100 new personnel hired to fulfill various roles.
Administrative Assistant
TopGolf
01.2021 - 05.2022
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored daily employee attendance and performance to verify punctuality and absences, addressing 3 or more absences in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Education
No Degree - Emergency Medical Science
Central Piedmont Community College
Charlotte, NC01.2023
Bachelor of Arts - Political Science And Government
Stony Brook University
Stony Brook, NY05.2018
Skills
Customer Satisfaction
Invoice Processing
Cash reconciliation
File Management
Document Preparation
Employee Onboarding
Mental health awareness
Public speaking
Conflict resolution techniques
Sales and marketing experience
Health Coaching Experience
Certification
- Licensed Notary Public - 12/14/2023-12/14/2028
- CPR Certified
Quote
"Where there's a will, there's a way.”
Albert Einstein
Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Work-life balanceCareer advancementWork from home optionPaid time off4-day work weekWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Office Associate
CarMax
08.2023 - Current
Lead Wellness Advisor
Massage Envy
04.2023 - 08.2023
Wellness Advisor Sales Associate
Massage Envy
05.2022 - 04.2023
Training Assistant
TopGolf
04.2021 - 05.2022
Administrative Assistant
TopGolf
01.2021 - 05.2022
No Degree - Emergency Medical Science
Central Piedmont Community College
Bachelor of Arts - Political Science And Government
Stony Brook University