Moneyshia Andrews
Bakersfield,CA
Summary
- Hello, my name is Moneyshia Andrews. I am a 27-year-old professional with a strong work ethic and a passion for leadership and personal growth. I take pride in bringing resilience, dedication, and integrity into everything I do. I am known for being responsible, respectful, and driven, with a natural ability to lead, stay organized, and get the job done efficiently. Motivated and dependable professional with leadership experience as an office supervisor in a caregiving setting. Skilled in scheduling, interviewing, managing client and caregiver relationships, and handling daily office operations. Known for being responsible, organized, and respectful, with strong communication and problem-solving abilities. Consistently delivers efficient, high-quality work while maintaining professionalism in fast-paced environments.
Experienced with office administration, staff supervision, and resource management. Utilizes leadership and organizational skills to enhance office efficiency and team performance. Knowledge of implementing effective administrative systems and conflict resolution. Professional with experience in managing office operations, ensuring smooth workflow, and fostering team collaboration. Skilled in administrative tasks, conflict resolution, and resource allocation. Capable of adapting to changing requirements and consistently meeting organizational goals. Known for reliability, strong leadership, and effective communication skills.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Office Supervisor
Bakersfield Community Caregiving
Bakersfield, CA
10.2025 - Current
- Oversaw daily operations, ensuring compliance with caregiving protocols and organizational policies.
- Trained and mentored new staff on company procedures and best practices in caregiving services.
- Streamlined scheduling processes to enhance staff efficiency and improve client service delivery.
- Implemented quality assurance measures to maintain high standards of care across all service areas.
- Facilitated communication between team members, clients, and management to resolve issues promptly.
- Developed training materials that improved onboarding experience for new hires in caregiving roles.
- Monitored performance metrics to identify areas for operational improvement within the organization.
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Conducted interviews and onboarding, helping build a reliable and compassionate care team
Acted as a main point of contact, handling high-volume calls and resolving client/caregiver concerns professionally
Improved staff-client matching, leading to better satisfaction and continuity of care
Maintained accurate documentation and records, ensuring compliance with company standards
Handled last-minute call-offs and emergencies, quickly finding coverage to avoid service disruptions
Strengthened client relationships through consistent follow-ups and check-ins
Supported training and guidance of new caregivers, helping them adjust smoothly
Managed multi-tasking in a fast-paced environment while maintaining organization and attention to detail
Assisted in office operations, contributing to smoother workflow and communication - Completed bi-weekly payroll for [Number] employees.
Direct Care Staff
New Opportunities Organization
Bakersfield, CA
04.2025 - 09.2025
- Provided direct support to clients, enhancing daily living skills and promoting independence.
- Assisted in developing individualized care plans tailored to each client's needs and goals.
- Monitored client progress and documented behavioral changes, ensuring accurate record-keeping.
- Collaborated with healthcare professionals to coordinate comprehensive care for clients.
- Managed behavior, dementia, Alzheimer’s, mental illness, schizophrenia, bipolar disorder, clients
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for optimal patient outcomes.
- Developed essential life skills in patients through hands-on training in areas such as budgeting, cooking, and self-care practices.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Elderly Caregiver
Westchester Home
Bakersfield, CA
01.2024 - 04.2025
- Provided compassionate care, assisting residents dementia, mental illness, Alzheimer clients with daily activities and personal hygiene.
- Developed individualized care plans to meet specific needs of elderly clients.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Trained new staff on best practices for patient care and safety protocols.
- Facilitated engaging activities to enhance social interaction and mental well-being of residents.
- Implemented medication management strategies, ensuring adherence to schedules and dosages.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Assisted elderly clients with daily living activities, ensuring comfort and safety.
- Monitored patient health, documenting changes and reporting to medical staff as needed.
Facility Manager & Administrator
Brighter horizon treatment center
Bakersfield, CA
03.2024 - 03.2025
- Help the organization run efficiently by being;
- First point of contact for clients and visitors.
- Assisted in answering phones and taking messages for effective communication with parents, clients, and employees.
- Project Management: Helping implement new programs and procedures.
- Managing staff performance: Ensuring proper documentation, supervising activities, and maintaining a safely structured environment.
- Most of all supporting children in developing life skills, such as cooking, cleaning, and personal hygiene, while also addressing and redirecting challenging behaviors to promote positive development.
- Intervene when kids have behavioral scheduling for staff did daily activities and daily day to day living tasks with STRTP youths
- Supervised staff of 6 youths in day-to-day activities.
Neuro Rehabilitation Specialist
Centre for Neuro Skills
Bakersfield, CA
08.2022 - 03.2024
- Direct care and support to patients with brain injuries;
- Helping them with daily living activities to promote recovery and independence.
- Assisting with personal hygiene tasks such as bathing, oral care, and grooming, as well as guiding patients through therapeutic activities like walking and cooking.
- CPR/ AED/ First Aid Certifications
- Documenting all tasks/activities on a tablet done with patients.
- Communicating with patients, colleagues, and management on the development of each patient.
- Directly helping 3-4 patients every day while also managing the documentation and different routines for each patient as well.
- Developed individualized rehabilitation plans to enhance patient recovery and independence.
- Conducted assessments to evaluate patient progress and adjust treatment strategies accordingly.
Production Operator
Dreyer's Grand Ice Cream
Bakersfield, CA
01.2019 - 08.2022
- Operating machinery, managing machines and mechanical devices to perform tasks.
- Oversee the production and manufacturing: Making sure the ice cream palettes and orders were made on time and had the right amount for each order.
- Warehouse Duties: Packaging orders and stocking them in the right temperature.
- Organizing: Making sure I maintain an orderly workspace by keeping my space clean and ready for the next person.
- Overnight cleaning to ensure equipment and facilities meet operational standards.
- Conducted routine maintenance on equipment to ensure optimal operational performance.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
Cashier
Dollar General
Bakersfield, CA
12.2017 - 12.2019
- Handled returns and exchanges according to company policies, resolving issues effectively.
- Collaborated with team members to maintain cleanliness and orderliness in work areas.
- Trained new cashiers on register operations and customer service protocols.
- Identified opportunities for process improvements to enhance checkout efficiency.
Cashier
99 Cent Only Store
Bakersfield, CA
2017 - 12.2017
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized cash register, ensuring efficient customer service.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Restocked shelves promptly, contributing to store presentation and inventory management.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer balances during shifts.
- Collaborated with team members to ensure smooth store operations.
- Processed customer transactions efficiently using POS systems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Highland High School
Bakersfield, CA06-2017
Skills
🩺 Core Caregiving SkillsPersonal care assistance (bathing, dressing, grooming)Mobility support (helping with walking, transfers, fall prevention)Feeding & nutrition supportMedication reminders (not administering unless certified)Basic vital signs monitoring (if trained)❤️ Emotional & Interpersonal SkillsCompassion & empathy – understanding clients’ feelingsPatience – especially with elderly or those with conditions like dementiaCommunication skills – clearly speaking with clients, families, and healthcare teamsActive listening – paying attention to needs and concerns🧠Mental & Problem-Solving SkillsAttention to detail – noticing changes in behavior or healthCritical thinking – handling unexpected situationsTime management – balancing multiple tasks and schedulesAdaptability – every client is different🧼 Household & Daily Living SkillsLight housekeeping (cleaning, laundry)Meal preparationErrands & transportation assistance🛑 Safety & Professional SkillsFirst aid & CPR knowledgeInfection control practicesConfidentiality & professionalismDocumentation & reporting
- Training and coaching
- Scheduling and calendar management
- Office administration
- Employee management
- Staff supervision
- Document management
- Office management
- Meeting planning
- Scheduling
- Data entry
- Employee training
- Staff management
- Team supervision
- Staff training
- Scheduling coordination
- Facility management
- Staff hiring
Organization
Problem Solving
Good under pressure
Customer service
Microsoft Office Suite (Word, Excel, Outlook) Office Administration & Front Desk Operations Strong Verbal & Written Communication Customer Service & Client Relations Scheduling & Calendar Management Multitasking in Fast-Paced Environments Time Management & Organization Attention to Detail Problem-Solving Skills Team Collaboration & Leadership Phone Etiquette & Call Handling Data Entry & Record Keeping Adaptability & Reliability
Detail Oriented
Data Entry
Prioritization
Leadership
🩺 Core Caregiving SkillsPersonal care assistance (bathing, dressing, grooming)Mobility support (helping with walking, transfers, fall prevention)Feeding & nutrition supportMedication reminders (not administering unless certified)Basic vital signs monitoring (if trained)❤️ Emotional & Interpersonal SkillsCompassion & empathy – understanding clients’ feelingsPatience – especially with elderly or those with conditions like dementiaCommunication skills – clearly speaking with clients, families, and healthcare teamsActive listening – paying attention to needs and concerns🧠Mental & Problem-Solving SkillsAttention to detail – noticing changes in behavior or healthCritical thinking – handling unexpected situationsTime management – balancing multiple tasks and schedulesAdaptability – every client is different🧼 Household & Daily Living SkillsLight housekeeping (cleaning, laundry)Meal preparationErrands & transportation assistance🛑 Safety & Professional SkillsFirst aid & CPR knowledgeInfection control practicesConfidentiality & professionalismDocumentation & reporting
Certification
- HCA Certification
- AED Certification
- CPR Certification
- First Aid Certification
Timeline
Office Supervisor
Bakersfield Community Caregiving
10.2025 - Current
Direct Care Staff
New Opportunities Organization
04.2025 - 09.2025
Facility Manager & Administrator
Brighter horizon treatment center
03.2024 - 03.2025
Elderly Caregiver
Westchester Home
01.2024 - 04.2025
Neuro Rehabilitation Specialist
Centre for Neuro Skills
08.2022 - 03.2024
Production Operator
Dreyer's Grand Ice Cream
01.2019 - 08.2022
Cashier
Dollar General
12.2017 - 12.2019
Cashier
99 Cent Only Store
2017 - 12.2017
High School Diploma -
Highland High School