Mong Phi Phi Nguyen
IT Helpdesk
Portland,OR
Summary
Friendly Help Desk Technician with almost 2 years experience, quickly and effectively resolving customers' technical issues. Dedicated to exceeding colleagues expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations.
Overview
5
5
years of professional experience
3
3
Languages
Work History
IT Help Desk Technician
Li & Fung
01.2022 - 09.2023
Junior Merchandiser (Garment Textile)
Perry Ellis International
06.2018 - 12.2021
Education
Bachelor of Arts - Chinese Studies
05.2001 -
Skills
Incident Reporting
Timeline
IT Help Desk Technician - Li & Fung
01.2022 - 09.2023
Junior Merchandiser (Garment Textile) - Perry Ellis International
06.2018 - 12.2021
Hung Vuong University - Bachelor of Arts, Chinese Studies
05.2001 -
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