Monica Aguilar

Austin

Summary

Detail-oriented and highly organized Administrative and Compliance professional with over 8 years of cumulative experience managing complex database records, auditing files, and ensuring regulatory compliance across insurance, education, and corporate sectors. Proven track record of evaluating technical documentation for exact accuracy, executing financial reconciliations, and interpreting strict organizational guidelines. Exceptional written communicator with a background in formal, bilingual reporting and a demonstrated ability to manage dynamic workloads with competing deadlines.

Overview

years of professional experience

Work History

Dual Language Teacher

Austin Independent School District

08.2024 - Current

Regulatory Compliance: Interpret and implement strict state educational mandates and safety compliance protocols, ensuring 100% policy alignment across grade-level operations.
Financial Control: Reconcile grade-level activity funds, audit transaction entries, and maintain precise financial logs to comply with rigorous institutional audit requirements.
Data Administration: Manage extensive physical and electronic records; utilize specialized data software to input, track, and extract performance metrics and administrative reports.
Documentation & Reporting: Author, proofread, and distribute formal progress reports, official correspondence, and administrative forms in English and Spanish with exact formatting.

Career Advancement Trainer

Goodwill Industries Of Central Texas

08.2023 - 07.2024

Database Auditing: Executed high-accuracy data entry and database management across proprietary tracking platforms to monitor client milestones and program outcomes.
Records Maintenance: Maintained comprehensive, audit-ready client logs and case files in strict compliance with internal policies and state-funded program guidelines.
Workload Management: Managed multiple client training pathways and compliance schedules simultaneously under tight deadlines with minimal supervision.

Senior Claims Adjuster

Progressive

04.2022 - 12.2022

Policy & Data Navigation: Utilized complex corporate databases to input, update, and extract policyholder information, ensuring total data integrity under strict schedule guidelines.
Problem Solving & Analysis: Reviewed account data to identify discrepancies, resolve complex client inquiries, and explain technical coverage details clearly.
Communication: Maintained a high volume of professional verbal and written correspondence with internal teams and external stakeholders to streamline daily workflows.

Team Leader

City Year San Antonio

01.2020 - 05.2021

Filing Systems & Tracking: Developed and maintained organized electronic and physical filing systems; systematically updated tracking databases to compile daily service metrics.
Administrative Support: Balanced complex daily scheduling, logistics coordination, and administrative reporting in a fast-paced environment with frequent interruptions.
Resource Allocation: Secured external logistics resources and tracked budget allocations for team initiatives, maximizing project efficiency.

Education

Bachelor of Arts - Psychology

The University of Texas At San Antonio

San Antonio, TX

12.2019

Skills

Compliance & Auditing: Policy Review, Document Verification, Records Retention, Regulatory Alignment, Quality Assurance
Data & Document Management: High-Volume Data Entry, Database Auditing, Spreadsheets, Cross-Functional Reporting

Operations & Logistics: Calendar Management, Shifting Priority Management, Meeting Minutes & Action Items, Multi-Tasking
Systems & Software: Microsoft Excel, Word, Outlook, PowerPoint, SharePoint, Google Workspace, CAPPS Data Entry Competent

Timeline