Monica Alcántara Quigley
Wappingers Falls,NY
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to manage multiple tasks efficiently while delivering results in high-pressure environments.
Overview
35
35
years of professional experience
Work History
Bank Teller
TD Bank
08.2025 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
CASHIER
Walmart
08.2022 - 07.2025
- Provided a welcoming experience by greeting customers and promptly addressing their needs.
- Collaborated effectively with Team Leads to support store operations and deliver exceptional customer service.
SENIOR ACCOUNT PAYMENTS ANALYST
Provincia Seguros
06.2004 - 08.2024
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Managed incoming calls, emails, and faxes.
- Applied regularization processes for payments in Client Brokers.
CASHIER ADMINISTRATION
BankBoston NA
06.1991 - 07.2002
- Management of all banking operations in the register, and administrative collaboration in the closing and balance sheet.
- Assistant Manager in the Fraud area.
Education
Master of Ceremony - Public Relation
Instituto Argentino De Ceremonial Emb J Villalta
07.2014
Ceremonial and Protocol - Public Relations
UBA
Buenos Aires02.2014
Executive Asistent - RR HH
UBA
Buenos Aires01.2002
Skills
- Hardworking and reliable: Skilled at managing financial transactions and ensuring accuracy as a cashier
- Multitasking and organization: Efficient at prioritizing tasks, with excellent time management skills
- Team collaboration: Detail-oriented and adaptable, thriving in team settings while building positive relationships
- Proactive and motivated: Highly organized, punctual, and eager to embrace new challenges
- Integrity and professionalism: Committed to high standards of ethics and quality in all professional endeavors
LANGUAGES
Spanish: Native
Native or Bilingual
English: Bilingual
Timeline
Bank Teller
TD Bank
08.2025 - Current
CASHIER
Walmart
08.2022 - 07.2025
SENIOR ACCOUNT PAYMENTS ANALYST
Provincia Seguros
06.2004 - 08.2024
CASHIER ADMINISTRATION
BankBoston NA
06.1991 - 07.2002
Master of Ceremony - Public Relation
Instituto Argentino De Ceremonial Emb J Villalta
Ceremonial and Protocol - Public Relations
UBA
Executive Asistent - RR HH
UBA