Monica Auerbach
Hewlett,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Workplace Experience Host
Insight Global
06.2023 - Current
- Assists with the planning and coordinating of conference and event rooms using Microsoft Office
- Coordinate large events (50 - 300 attendees) to ensure set up and all aspects of the event’s requirements are met
- Conducts guest registration through badge software
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess and Food Runner
Kooma Restaurant
06.2022 - 05.2023
- Communicated with Wait Staff and managers regarding the outgoing of the food
- Monitored the restaurant to determine seating flow for 200-300 guests
- Completed various dining room tasks, while maintaining customer satisfaction
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Mental Health Team Intern
Chester County Adult Probation and Parole
05.2022 - 08.2022
- Assisted and coordinated client meeting
- Analyzed client data using Microsoft Office
- Created and organized documents for court hearings
Education
Graduate Certificate - Human Resources Management
West Chester University of Pennsylvania
West Chester, PA07.2023
B.S - Criminal Justice
West Chester University of Pennsylvania
West Chester12.2022
Skills
- Microsoft Office
- Effective leader
- Proficient in oral and written communication
- Problem-Solving
- Google Workspace
- Data Entry
- Organization
Timeline
Workplace Experience Host
Insight Global
06.2023 - Current
Hostess and Food Runner
Kooma Restaurant
06.2022 - 05.2023
Mental Health Team Intern
Chester County Adult Probation and Parole
05.2022 - 08.2022
Graduate Certificate - Human Resources Management
West Chester University of Pennsylvania
B.S - Criminal Justice
West Chester University of Pennsylvania