Monica Baez
Cicero,IL
Summary
Proven multitasker and complex problem-solver, I've honed my skills across diverse roles, from a vigilant Security Officer at Lincoln Security to a customer-focused Car Salesperson at Toros Motors. Known for dependability and exceptional organizational abilities, I excel in high-pressure environments, consistently delivering results and enhancing customer satisfaction.
Overview
13
13
years of professional experience
Work History
Security Officer
Lincoln Security
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Driver
Uber Drivers
12.2016 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Waitress/ Bartender/ Host/ Pizza Maker
Micheal Anthonys
07.2011 - 08.2016
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Car Salesperson
Toros Motors
03.2012 - 04.2016
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Nurtured strong client relationships, leading to numerous referrals.
- Responded to customer calls and emails punctually.
- Collected payments, scheduled appointments, Port vehicles.
Education
High School Diploma -
Job Corps
Chicago, IL03-2013
Skills
- Complex Problem-solving
- First aid and CPR certified
- Hipaa certified
- Dependable and responsible
- Multitasking
- Organization and time management
Timeline
Security Officer
Lincoln Security
08.2024 - Current
Driver
Uber Drivers
12.2016 - Current
Car Salesperson
Toros Motors
03.2012 - 04.2016
Waitress/ Bartender/ Host/ Pizza Maker
Micheal Anthonys
07.2011 - 08.2016
High School Diploma -
Job Corps
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