Monica Ballard
Freight Manager
Titusville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Freight Operations Manager
Dollar Tree
621 Cheney Hwy
03.2020 - Current
- I am responsible for unloading stock in timely manner.
- Making sure we get our stock onto floor.
- Developed strong relationships with carriers and vendors for better service levels
- checking product for damages
Assistant Store Manager
Dollar Tree
621 Cheney Hwy. Titusville Fl 32780
03.2020 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Cashier
Dollar Tree
621 Cheney Hwy Titusville, FL. 32780
03.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Interior Detailer
Louie's Mobile Detailing
Winter Springs, FL
09.2011 - 01.2012
- Washed cars and trucks daily for auto dealership.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Education
GED -
Seminole State College of Florida
Sanford, FL2005
Skills
- Staff Training and Development
- Warehouse Management
- Customer Service
- Warehouse Safety
- Relationship Building
Timeline
Freight Operations Manager
Dollar Tree
03.2020 - Current
Assistant Store Manager
Dollar Tree
03.2020 - Current
Cashier
Dollar Tree
03.2020 - Current
Interior Detailer
Louie's Mobile Detailing
09.2011 - 01.2012
GED -
Seminole State College of Florida